What do Gen Zers feel about working in the Restaurant and food service industry? The National Restaurant Association Educational Foundation and the Center for Generational Kinetics carried out a nationwide research (PDF) to find out. For the $800 billion restaurant and food service industry in the US, understanding what Gen Zers think about working in the business is extremely important. This is because they represent the future of the industry as it continues to evolve with digital technology, automation, and even robotics. Many of these restaurants are small family owned and independent businesses. And in most cases, they will be the first to give employment to this generation. Whether the workers are in it for work experience or a career in the industry, the research offers some valuable insights owners can use. In an emailed interview with Small Business Trends, Rob Gifford, Executive Vice President at The National Restaurant Association Educational Foundation, pointed out why Gen Zers are important to the industry and particularly small restaurant owners. When asked, what this generation brings to a small restaurant business that no one else does, Gifford said, “Gen Z brings to the table a different perspective of what they want in a career. This generation has a strong desire to be a part of an active, creative, collaborative and flexible work environment.” This is particularly important as the way people work in a connected and highly technical environment continues to evolve. Gifford adds having a “Work environment that is flexible, provides a team atmosphere, and rewards hard work and performance” is the best way to attract members of Gen Z. With the industry set to add 1.6 million new jobs over the next 10 years, Gen Z and millennials will make up the bulk of the new hires. So why would a small restaurant business want Generation Z’s help? Gifford said these businesses can “benefit from engaging Gen Z, especially small businesses looking to grow their young employees into management and operational roles.” If a restaurant hires a Gen Z employee, what should they do differently? The answer Gifford gave probably applies…