Fielder’s Contingency Model argues no style of leadership is superior to the rest evaluated against three measures of situational control, including leader-member relations, task structure, and leader power level. In Fiedler’s contingency model, task-oriented leaders perform best in highly favorable and unfavorable circumstances. Relationship-oriented leaders perform best in situations that are moderately favorable but can improve their position by using superior interpersonal skills.
Understanding Fiedler’s contingency model
Fiedler’s contingency model was developed during the 1960s by leadership and organizational performance thinker Fred Fiedler.
After researching the various characteristics of leaders, Fiedler believed that the leadership style of an individual was the result of life experiences and therefore exceedingly difficult to change. Instead of expecting a leader to display multiple leadership styles, he noted they should first understand their particular style and then adapt it to reflect a variety of different situations.
The general argument that leadership effectiveness is contingent on the current situation gives the theory its name. This effectiveness is the result of two factors which are explained in the next section.
The two factors of Fiedler’s contingency model
Fiedler argues that leadership effectiveness is based on two factors: leadership style and situational control.
Leadership style
To quantify leadership style, Fiedler developed something he called the least preferred co-worker scale (LPC). The scale asks each leader to consider the person they least enjoyed working with – whether that be in a job, education, or training context.
Then, the leader must rate how they feel about the person based on several factors that exist on a scale from 1 to 8. For example, if a leader rated someone as moderately unfriendly, they may give a score of 3 or 4.
These factors and their associated scales include:
- Unfriendly (1) grading to Friendly (8).
- Unpleasant (1) grading to Pleasant (8).
- Rejecting (1) grading to Accepting (8).
- Tense (1) grading to Relaxed (8).
- Cold (1) grading to Warm (8).
- Boring (1) grading to Interesting (8).
- Backbiting (1) grading to Loyal (8).
- Uncooperative (1) grading to Cooperative (8).
- Hostile (1) grading to Supportive (8).
- Guarded (1) grading to Open (8).
- Insincere (1) grading to Sincere (8).
- Unkind (1) grading to Kind (8).
- Inconsiderate (1) grading to Considerate (8).
- Untrustworthy (1) grading to Trustworthy (8).
- Gloomy (1) grading to Cheerful (8).
- Quarrelsome (1) grading to Harmonious (8).
The scores for each factor should then be added up. Higher scores reflect relationship-oriented leaders who prioritize personal connections and excel at conflict management.
Lower scores, on the other hand, reflect task-oriented leaders who prioritize efficiency and excel at task delegation and completion.
Situational control
Situational control depends on three critical factors:
- Leader-member relations – or the level of trust and confidence subordinates have in a leader. Trust is positively correlated with influence and is categorized as either good or poor.
- Task structure – is the task clear and structured, or vague and unstructured? The latter scenario is unfavorable, for obvious reasons. Structure is categorized as either high or low.
- Leader’s position power – or the amount of power a leader possesses to direct the group and provide reward or punishment. The more power a leader has, the more favorable the situation. This factor is categorized as either strong or weak.
Interpreting the results of Fiedler’s contingency model
By examining the aforementioned variables, a multitude of leadership situations can be created which range from highly favorable to highly unfavorable.
For context, a highly favorable situation is one where leader-member interactions are good, task structure is high, and power is strong.
With that said, let’s revisit the two leadership styles mentioned earlier. Where they do excel, and where are they ineffective?
Task-oriented
Task-oriented leaders perform best at opposite ends of the favourability scale. In other words, they are best suited to:
- Highly favorable scenarios – when everyone likes each other and the task is clear and structured, the team simply needs a leader that can provide direction.
- Highly unfavorable scenarios – similarly, a leader that can provide direction is also important in situations with low task structure and poor leader-member relations.
Relationship-oriented
The relationship-oriented leader performs best in situations displaying moderate favourability.
In these instances, the leader may be reasonably well-liked and uses some degree of power to supervise moderately structured tasks.
Crucially, a relationship-oriented leader with superior interpersonal skills can increase task structure through clarification, earn more power through respect, and improve their relationship with subordinates.
Key takeaways:
- Fiedler’s contingency model argues there is no one-size-fits-all leadership style. Instead, leaders should adapt their prevailing style to suit the current circumstances.
- Fiedler’s contingency model notes there are two main leadership styles: task-oriented and relationship-oriented. Each can be evaluated against three measures of situational control, including leader-member relations, task structure, and leader power level.
- In Fiedler’s contingency model, task-oriented leaders perform best in highly favorable and unfavorable circumstances. Relationship-oriented leaders perform best in situations that are moderately favorable, but can improve their position by using superior interpersonal skills.
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