City of Dreams - Metro Manila - Investigator, Surveillance City of Dreams - Manila, Metro Manila POSITION SUMMARY: The Investigator, Surveillance is to provide proactive monitoring, analysis and protection of all revenue generating activity within the boundaries of Melco Resorts Philippines (PHP) Corporation. To build intelligence and evidence cases of irregularities in process and procedures within MRP To ensure that any violations of the law, internal procedures or illicit and illegal activities are logged and reported to the Senior Operator, Surveillance and/or manager, Shift in a timely manner. PRIMARY Job responsibilities: Maintain Effective Relationship with Internal Customers Maintain a professional image in all dealings with customers, whether in person, by telephone/radio, electronically, etc. Meet the customers' requirements and expectations through the prompt and accurate relaying of information. Build credibility with customers through professional behaviour. contact with other departments to pro...