What causes friction in your business operations?

We’re talking about the Aggravations that slow down or block your workflow, causing you to stop to create a workaround, search for information that got lost in the shuffle, or solve a misunderstanding caused by lack of it.

These aggravations in a working environment frustrate employees, drain energy, and chip away at productivity. They become a “friction tax” because they siphon off a business’s bottom line.  Are people getting tired of having to work uphill all the time?