Banking is no longer crunching numbers behind a desk. It is not just about interacting with customers or being "good with numbers", rather there are some skill sets that a banker should possess. Here are some of the essential requirements that you must need to become a Great Banker.
1. Knowledge about Banking
To be a great banker, you have to be knowledgeable about all aspects of your work. There are many institutions and bank exam training centers that offers courses in personal banking or have a certification program in Banking and Finance. It is important to have a thorough understanding of the accounts, credit cards etc the bank offers and must know what customer profile best fits each one.
2. Problem Solving skills:
A great banker must know to solve the queries of the customers. You should know how to quickly diagnose and solve the more common issues quickly and easily. Providing quick and reliable problem-solving is part of the foundation of a successful banker.
3. Good Listener and Learner
A great banker must be a good listener as well as a good learner. He must listen to all of the information from the clients so that he can give them right recommendations and must know to clearly explain risks to clients so they can make decisions that reduce the bank's vulnerability.
4. Keeping up with the changes:
The banking and finance atmosphere, as well as the economy, can change at any time. As banking is evolving most rapidly, bankers have to keep up with every new trend and be able to inform your customers about it. A great Banker will learn ways to adapt certain accounts and credit cards to meet their client's needs.
5. Trustable:
Bank jobs are the jobs that have access to millions, if not billions, of money and need to be trustworthy for the sake of the bank's reputation. So trust is the number one trait that banks are looking for in new hires.
6. Approachable:
Customers will have many doubts and confusions; a great banker must have patience to talk to them and make them understand in a friendly way.
