Admission open

Course Outlines

 Introduction and overview of B2C Sales

 Sales Management

 B2C Sales Attitudes, Preparation & Organization 

 Greeting Prospects and Building Rapport

 B2C Prospecting Essentials

 Building Trust during Your Initial Visit

 Conducting Effective Needs Assessments

 Presenting Solutions to Identified Needs

 Effectively Handling Resistance

 Correctly Identifying the Resistance Type

 Closing Sales Professionally

 Following Up Sales Effectively

 Delighting Customers with Exceptional Customer Service

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