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Top Salesforce Trigger Interview Questions With Answers in 2023

Salesforce Triggers are a powerful tool and a key part of Salesforce development. Essentially, they are a piece of Apex code that executes before or after a specific data manipulation language (DML) event occurs, such as before object records are inserted into the database, after records have been deleted, or even after a record is restored from the Recycle Bin. These DML events are tied to insert, update, delete, and undelete statements.

The importance of Triggers in Salesforce development lies in their ability to automate complex business processes, enforce conditional requirements, and manage specific actions during database transactions, making them a vital tool in extending Salesforce’s functionality beyond its out-of-the-box capabilities. They are highly customizable, giving developers the ability to craft finely tuned, specific functionalities that suit the exact requirements of the business process.

With Triggers, developers can manipulate the data of one object based on changes made to other objects, maintaining data integrity and coherence across the system. This high level of flexibility and control makes Salesforce Triggers a critical aspect of the Salesforce development landscape. Their correct usage can lead to more streamlined processes, better data quality, and an improved overall user experience within the platform.

Definition and Role of Triggers in Salesforce

Salesforce Triggers are powerful tools written in Apex, used to perform automated actions before or after a record is inserted, updated, deleted, or undeleted. These pieces of code help in enforcing custom business logic and maintain data consistency and integrity.

Triggers play an essential role in Salesforce by providing,

  1. Business Automation: Triggers help automate complex business processes that cannot be achieved through declarative automation tools like Process Builder or Workflow Rules.
  2. Real-time Processing: Triggers execute in real-time, allowing immediate action upon a database event.
  3. Data Validation and Consistency: They help ensure data validity and consistency by executing operations before the data is committed to the database.
  4. Custom Actions: Triggers allow custom actions on not only the record that initiated the trigger but also related records.

Related Read: Apex Triggers in Salesforce: Types, Syntax and How-To Create

Differences Between Before and After Triggers

The key difference between before and after triggers lies in when they execute and what operations they can perform:

  1. Before Triggers: They are used to update or validate values of a record before they’re saved to the database. Here, you can correct or standardize data elements, or prevent a DML operation from happening by adding an error message to a record. Before triggers are commonly used for data validation and cleaning.
  2. After Triggers: They are used to access field values set by the system and to affect changes in other records, such as logging into an audit table or updating related records. The changes this trigger makes to other records initiate separate trigger execution. After triggers are commonly used to make changes in other objects or records.

In essence, “before triggers” can modify the record that fires the trigger, while “after triggers” are used for read-only purposes on the fired record but can make changes to other records.

Essential Salesforce Trigger Concepts

 

Bulkified Triggers:

Bulkification in Salesforce refers to the practice of designing triggers that effectively handle more than one record at a time. When a batch of records initiates a DML operation, a single instance of the trigger is executed, not an instance for each record. Therefore, triggers should be ‘bulkified’ to ensure they operate correctly in scenarios where multiple records are being processed, preventing the unnecessary usage of system resources and avoiding hitting governor limits.

Context Variables:

Context Variables in Salesforce are a set of predefined variables that provide information about the environment of the trigger. They allow developers to access runtime context that includes information like what data invoked the trigger, which operation was used (insert, update, delete, undelete), and if the trigger was called before or after the operation.

Some commonly used context variables are Trigger.New, Trigger.Old, Trigger.operationType, etc.

Recursion:

Recursion in Salesforce occurs when a trigger is fired and performs an operation that causes the trigger to fire again, creating a loop. For instance, an update operation inside an update trigger can cause the trigger to fire recursively. Uncontrolled recursion can result in exceeding governor limits.

To prevent recursive calls, developers often use static variables to check if the trigger has already fired once and accordingly bypass the subsequent operations.

Governor Limits:

Salesforce operates in a multitenant environment where resources are shared among multiple users. To ensure that no single user monopolizes shared resources, Salesforce enforces Governor Limits, which are runtime limits that cap the amount of resources consumed per transaction.

Some of these limits include the total number of SOQL queries, DML statements, CPU time, and memory usage per transaction. If a trigger exceeds these limits, it is terminated and rolled back, throwing a runtime exception. Thus, triggers must be designed carefully to stay within these limits. Bulkification of triggers and controlling recursion are two strategies to avoid hitting these limits.

Indeed, the ability to effectively write and manage Salesforce Triggers is an essential skill for any Salesforce developer. Now that we’ve established an understanding of what Triggers are and their importance in Salesforce development, let’s prepare you for your next Salesforce job interview. We will dive into some of the most common Salesforce Trigger questions that you might face. This will help you to better grasp the subject matter and feel confident when discussing it in an interview setting. 

Common Salesforce Trigger Interview Questions 

  1. What is a Salesforce Trigger?

A Salesforce Trigger is a piece of Apex code that executes before or after specific data manipulation language (DML) events occur, such as before object records are inserted into the database, after records have been deleted, etc. Triggers are used to perform custom actions before or after changes to Salesforce records.

  1. Can you explain the difference between before and after Triggers?

Before Triggers are used to update or validate record values before they’re saved to the database, whereas After Triggers are used to access field values that are set by the system and to affect changes in other records. The records that fire After Triggers are read-only.

  1. How do you prevent recursive Triggers in Salesforce?

To prevent recursive Triggers in Salesforce, you can use a static variable. The static variable acts as a flag, which you can set in your Trigger. When the Trigger is called again due to recursion, you can bypass your logic based on the flag’s value.

  1. What are governor limits in Salesforce, and how do they affect Triggers?

Governor limits in Salesforce are runtime limits enforced by the Apex runtime engine to ensure that code does not monopolize shared resources. If a trigger exceeds these limits, it is terminated and rolled back. Therefore, understanding and coding with these limits in mind is crucial to developing in the Salesforce environment.

  1. What does it mean to bulkify a Trigger in Salesforce?

Bulkifying a Trigger in Salesforce means making sure the code properly handles more than one record at a time. When a batch of records initiates a DML operation, a single instance of the trigger is executed, so the Trigger needs to handle all records in that operation.

  1. Can you discuss some best practices when writing Triggers?

Some best practices when writing Triggers include:

  • Always bulkify your Triggers to handle multiple records.
  • Use collections (List, Set, Map) to store data.
  • Avoid SOQL or DML statements inside FOR loops.
  • Avoid hard-coding IDs.
  • Use Trigger context variables.
  • Write test classes for Triggers covering positive and negative scenarios
  • Modularize your code by using helper classes.
  1. How do you test Triggers in Salesforce?

To test Triggers in Salesforce, you write test classes and methods. In the test methods, you create test data and perform DML operations that invoke the Trigger. You also use System.assert methods to verify the Trigger’s behavior.

  1. How can you call a batch class from a Trigger?

While it’s not recommended due to potential governor limit issues, you can call a batch class from a Trigger using the Database.executeBatch method. A better practice is to use a queueable or future method to handle asynchronous processing.

  1. When would you use a Trigger instead of Workflow, Process Builder, or Flows?

You would use a Trigger instead of Workflow, Process Builder, or Flows when dealing with complex business logic that cannot be handled by these declarative tools or when you need to create or manipulate records related to the one being processed.

  1. What is trigger.new and trigger.old in Salesforce?

In Salesforce, Trigger.new is a list of records that are being inserted or updated. For an insert operation, Trigger.new contains all new records. For an update operation, it contains new versions of the records.

Trigger.old provides the old version of records before they were updated, or the records that have been deleted. It can be used in update and delete triggers to compare the state of the records before and after the DML operation.

11.What are context variables in Salesforce Triggers?

Context variables in Salesforce Triggers are variables that provide information about the runtime context of the Trigger, including the old and new versions of the records, which operations caused the Trigger to fire, and whether it was fired before or after the record was saved. Examples of context variables include Trigger.new, Trigger.old, Trigger.operationType, and so forth.

  1. Can you write a Trigger to prevent the deletion of a record in Salesforce?

Yes. To prevent the deletion of a record, you can write a ‘before delete’ Trigger and add an error message to the record. When an error is added to a record in a ‘before’ Trigger, the transaction is rolled back, and the deletion does not occur.

  1. How can you handle exceptions in Salesforce Triggers?

Exceptions in Salesforce Triggers can be handled using try-catch blocks. In the try block, you write the code which might throw an exception, and in the catch block, you handle the exception. This can involve adding an error message to the record or logging the error for review.

  1. What is the purpose of the ‘Trigger.isExecuting’ context variable?

The Trigger.isExecuting context variable in Salesforce is used to determine whether the current context for the Apex code is a Trigger, not a Visualforce page, a Web service, or an executeanonymous() API call.

  1. How would you stop a Trigger from executing multiple times?

To stop a Trigger from executing multiple times, you can use static variables. A static variable can act as a flag, which can be set after a Trigger executes. Then, on subsequent recursive calls to the Trigger, you can bypass the Trigger logic based on the flag’s value.

  1. Can you explain the concept of a Trigger framework? Why is it used?

A Trigger framework is an architectural pattern in Apex which enables developers to manage their Trigger logic in a more modular and maintainable way. It often involves creating handler classes that contain the logic for each Trigger, and then a dispatching Trigger which calls the appropriate handler. The Trigger framework is used to reduce code duplication, improve code reuse, and enhance maintainability.

  1. How do you ensure that your Triggers are bulk-safe?

To ensure that Triggers are bulk-safe, you must avoid DML operations or SOQL queries inside loops, which can quickly hit governor limits when dealing with multiple records. Instead, you should collect records or data in collections (like Lists or Maps), and then perform the operations on those collections outside of loops.

  1. How would you write a Trigger to count the number of tasks associated with an account?

You can write an ‘after insert’, ‘after update’, and ‘after delete’ Trigger on the Task object. Within this Trigger, count the number of Tasks related to each Account. Then, update a custom field on the Account object with this count. Note that this is a simple example and in a production scenario you would want to handle potential exceptions and bulkify the operation to cater for multiple task updates.

Here is a simple example of such a Trigger:

Copy code

trigger TaskCountTrigger on Task (after insert, after update, after delete, after undelete) {
Set accountIds = new Set();
List accountsToUpdate = new List();

if(Trigger.isInsert || Trigger.isUpdate || Trigger.isUndelete){
for(Task t : Trigger.new){
accountIds.add(t.WhatId);
}
}

if(Trigger.isUpdate || Trigger.isDelete){
for(Task t : Trigger.old){
accountIds.add(t.WhatId);
}
}

for(AggregateResult ar : [SELECT WhatId, COUNT(Id) taskCount
FROM Task
WHERE WhatId IN :accountIds
GROUP BY WhatId]){
accountsToUpdate.add(new Account(Id=(Id)ar.get(‘WhatId’), Tasks_Count__c=(Integer)ar.get(‘taskCount’)));
}

update accountsToUpdate;
}

In this Trigger, Tasks_Count__c is a custom field on the Account object that stores the number of related Tasks. Note that the ‘WhatId’ field on the Task object is a polymorphic field that could relate to multiple objects, not just Account, so in a real-world scenario, you would need to handle this. Also, this Trigger doesn’t handle bulk operations very well and would hit governor limits if more than 10,000 Tasks related to a single Account were inserted at once. It’s important to consider these factors when designing Triggers.

  1. When should you use Apex Triggers instead of Salesforce’s point-and-click functionality?

You should use Apex Triggers when the business logic cannot be achieved using Salesforce’s point-and-click functionality, like Workflow, Process Builder, or Flows. This may be due to complexity, the need for logic that spans multiple objects, or a requirement for more control than the declarative tools offer.

  1. What is the purpose of a Trigger handler class?

The purpose of a Trigger handler class is to separate the logic of your Trigger from the Trigger itself. This separation leads to code that is easier to maintain and test. The handler class contains the methods that carry out the operations needed when the Trigger fires.

  1. How would you write a test class for a Trigger?

To write a test class for a Trigger, you’ll need to write test methods that create the data needed for the Trigger to fire, perform the DML operation to fire the Trigger, and then use System.assert methods to verify that the Trigger had the expected effects. Salesforce requires at least 75% code coverage to deploy Triggers to production.

  1. What are the best practices for writing efficient Salesforce Triggers?

Some best practices for writing efficient Salesforce Triggers are:

  • Bulkify your Trigger to handle multiple records at a time.
  • Minimize SOQL and DML operations, especially inside loops.
  • Use collections like Lists, Sets, and Maps to store data.
  • Use Trigger context variables effectively.
  • Avoid hardcoding IDs.
  • Use a Trigger framework to separate the Trigger logic from the Trigger itself.
  • Write comprehensive test classes to ensure your Trigger works as expected.
  1. What happens if a Trigger causes a runtime exception?

If a Trigger causes a runtime exception, the entire transaction is rolled back. This includes all DML operations and changes in governor limit usage.

  1. What are the limitations of using Triggers in Salesforce?

Triggers in Salesforce are subject to several limitations:

  • Triggers are not suitable for time-consuming operations as they can hit governor limits.
  • They can lead to recursion if not handled properly.
  • Triggers run on all records of a batch operation, so selective processing can be challenging.
  • Debugging Triggers can be difficult, particularly in production.
  • Overutilization of Triggers can lead to complex order of execution scenarios.
  1. How do you debug a Trigger in Salesforce?

To debug a Trigger in Salesforce, you can use debug logs. You can add System.debug statements in your Trigger code, and then check the logs after executing the operations that fire the Trigger.

  1. Can you explain how to write an ‘after update’ Trigger in Salesforce?

An ‘after update’ Trigger in Salesforce is a Trigger that executes after a record is updated. Here is a simple example:

Copy code

trigger afterUpdateTrigger on Account(after update) {
for(Account a: Trigger.new){
// Your logic here
}
}

In this Trigger, you would replace “// Your logic here” with the code you want to execute after an Account is updated.

  1. How would you use a static variable in a Trigger to prevent recursion?

You can use a static variable in a class, and check this variable in your Trigger. If the Trigger is fired due to a DML operation in the Trigger itself, you can bypass the Trigger logic. Here’s a simple example:

Copy code

public Class CheckRecursion{
public static Boolean alreadyRun = false;
}

trigger recursionTrigger on Account(after update) {
if(CheckRecursion.alreadyRun){
return;
}
CheckRecursion.alreadyRun = true;

// Your logic here
}

28. Can you have more than one Trigger for the same object?

Yes, you can have more than one Trigger for the same object in Salesforce. However, the order in which these Triggers are executed is not deterministic. Salesforce recommends having a single Trigger per object and using a Trigger handler class to separate and order the execution of your logic.

29. How can you disable a Trigger in Salesforce?

There isn’t a standard out-of-the-box way to disable a Trigger in Salesforce. However, there are several common strategies:

  • Commenting out the Trigger code and redeploying.
  • Using a custom setting that the Trigger checks before executing. If the custom setting is turned off, the Trigger will exit early.
  • If the Trigger is managed, you can deactivate it from the managed package’s settings.

Remember that in a production environment, changes to Triggers need to be made using a deployment process rather than directly in the production org.

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Also Read: Top 40+ Salesforce Interview Questions for Experienced Professionals

Tips to Prepare for a Salesforce Trigger Interview

Preparing for a Salesforce Trigger interview involves a combination of theoretical understanding, practical application, and staying updated on Salesforce changes. Here are a few tips to prepare effectively:

  1. Master the Basics: Understand the core concepts of Salesforce Triggers thoroughly. This includes the definition of Triggers, understanding ‘before’ and ‘after’ Triggers, knowing when to use them, and the various context variables. Be prepared to explain these concepts and their significance.
  2. Practice: Theoretical knowledge alone is not enough. Write Triggers in Apex to automate different processes, ensure data integrity, etc. The more you code, the better you understand. Use platforms like Trailhead, Salesforce Developer forums, or Salesforce StackExchange for hands-on practice.
  3. Understand Governor Limits: Governor limits are essential when working with Triggers. Understand what they are, why they exist, and the implications of hitting these limits. Practice writing bulkified Triggers and controlling recursive calls to avoid hitting these limits.
  4. Study Best Practices: Familiarize yourself with best practices for writing Triggers, such as using helper classes, proper commenting, error handling, testing, and more. These practices not only improve your coding style but also help in writing more efficient and maintainable code.
  5. Test Triggers: Know how to write test classes for Triggers. Understand the importance of achieving high code coverage and testing for bulk records and various scenarios.
  6. Stay Updated: Salesforce frequently updates its features and introduces new ones. Keep track of these changes, especially those related to Triggers and Apex, through their release notes, blogs, and forums.
  7. Real-World Scenarios: Be prepared to discuss real-world scenarios where you have used Triggers to solve business problems. If you haven’t worked on real projects, consider case studies and theoretical situations. It’s all about applying what you know to business scenarios.
  8. Learn from Others: Join Salesforce communities, participate in discussions, ask questions, and learn from other developers’ experiences. This will give you exposure to different ways of approaching problems and broaden your knowledge base.

Remember, confidence is key during an interview. The more you understand and practice, the more confident you will be. Good luck!

Summing Up

To sum up, this blog post has delved into Salesforce Triggers, a crucial topic for anyone seeking a Salesforce developer role. We have explored various aspects of Salesforce Triggers such as their definition, the difference between ‘before’ and ‘after’ Triggers, bulkifying Triggers, context variables, recursion, and governor limits.

We also reviewed a collection of common Salesforce Trigger interview questions. It’s important to note that while we’ve provided answers to these questions, the real key to acing an interview lies in understanding the concepts thoroughly. Memorizing answers without comprehending the underlying principles won’t help in real-world scenarios or complex interview questions.

In your journey as a Salesforce professional, continuous learning is a vital component. Salesforce is an evolving platform, with regular releases that sometimes alter how things work. Therefore, staying updated on these changes is essential.

Remember, interview preparation isn’t just about reading and memorizing; practice is crucial. Try writing your own Triggers, testing them, and resolving the errors that occur. This hands-on experience can significantly help your understanding and make you more comfortable in an interview setting.

Lastly, always communicate clearly and don’t hesitate to admit when you don’t know something. Interviewers appreciate honesty, and showing a willingness to learn can sometimes be just as important as what you already know.

Good luck with your Salesforce Trigger interviews. Keep learning, keep practicing, and success will follow! Improve your chances of securing your dream role in Salesforce CRM with saasguru’s AI-powered interview prep tool, InterviewGPT.

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