Do you want to start your own business?
Then you need to know about the need and importance of CRM for business as there are many people who start their own business but one of the biggest challenges that any startup business face is growth.
If your business is struggling to acquire more customers and retain your existence customers and clients then you will struggle to earn profit and revenue from your business.
So if you really want your business to grow and reach to the next level then you need a streamlined organizational processes and workflows so that your daily corporate operations could sustain and you could include new strategies and processes to your existing business for more growth and business expansion.
Now the question is that “How your business will actually grow?” This is where a Crm Software will help you to achieve all your business goals.
Previously I have published a free CRM guide for your better understanding ;
Click to read here : What is CRM? ( A Complete Guide to CRM system.)
I hope this guide will help you to understand the basics of CRM Software but still if you have any questions then you could mention in the comment section below;
MAJOR BENEFITS OF CRM SOFTWARE FOR BUSINESSES
If you are currently using any CRM software for your business then you might be aware of the many benefits of using CRM but if you are not using CRM at the moment then let’s have a look at some of the benefits
Contact Management
As we know that CRM is Customer Relationship Management software and one of its key features is that it is a safe place to store and organize all your important business contacts like the complete information of your clients and customers in one place.
Once your business starts to grow then this would be your safe place to keep all your business data which will help you in decision making to further grow your business. This overview of your contacts will also help you to run sales processes more fluently and minimize the possibility of errors.
Customer Segmentation
In today’s scenario Sales and Marketing team are focussing on customer segmentation and this is not only useful for personalization efforts but also breaking down prospects into different groups.
This gives sales team a bit more focus. It also gives digital marketers of the business a complete forecast of their target audience to optimize their campaign for their target audience for better conversion.
Sales Reporting
CRM software will also help sales team to keep an overview of Sales performance by way of various metrics such as calls made and deals booked. This is ideal for managing your pipeline.
Now let’s proceed further to discuss the benefits of CRM Softwares for businesses.
THINGS TO CONSIDER BEFORE CHOOSING A CRM
There are many CRM software available in the marketplace but if you really want to choose one of the best CRM for small business then here are some of the key points that you need to look out for when selecting your first CRM software.
Easy of Use
To manage a new business you need to focus on more important aspects of your company operations rather than spending time to learn the complex interface and functionality of a CRM software.
Most small businesses don’t have enough time to master a complex enterprise grade software, therefore you need to look for a CRM software that is easy to use and learn and if possible try to find a CRM where no IT or experts are needed to use the tools listed below.
Budget Friendly
If you are initiating a startup business then you need to look for a budget friendly CRM software and that is why we have selected all the free and budget friendly CRM tools that will help you to manage the operations of your business.
Easy to Customize
There are some tools and softwares which are restricted in their functionalities but for a business if a software that you choose is easy to customize as per your organization operations then that will benefit your business to scale and expand more easily.
So try a tool that has a wide range of applications but doesn’t overdo it and simply integrates well with other tools.
Customer Support
Most SMB’s have pretty small teams and it’s helpful to have a tool that offers sufficient support to get you up and running.
BEST CRM FOR SMALL BUSINESS
I hope the above information will help you choose the best CRM for small business so now let’s go for it.
Hubspot
Hubspot offers one of the best CRM for small business as it has a completely free version of its CRM software that is rather popular among small businesses.
This software includes all of the basic features provided by CRM software which allow you to keep track of Companies activities, company profiles and include contacts, tracking and assigning deals and managing all of that data in a detailed dashboard which could be visible to all team members.
If you are into Sales then you could use this CRM for free to boost your inbound sales as it offers several integration options with popular apps like “Shopify”, “Salesforce” & “Microsoft Dynamics”
Pricing : Free of Cost
Click here to visit : www.hubspot.com
Agile CRM
If you are looking for a CRM software for small business which includes a small team of 10 associates then Agile CRM is a particularly interesting option for you to choose as it offers a lot of those big enterprise features like automation, reports via email, custom appointments, drag and drop marketing.
This software also supports widgets, API powered integrations, a large library of plugins.
If you want you can try their free version in the beginning which might be quite limited in terms of features but later if you like then you could easily upgrade it.
Pricing : Free upto 10 Users, Starter Package ( $14.99/user/month ).
Funnel CRM
Funnel CRm is an intuitive and user friendly lead capture and CRM tool created to help professional freelancers and small businesses generate and manage their leads, grow their customers and drive their business forward.
It is one of the perfect solutions for freelancing professionals such as professional trainers, developers, graphic designers as well as for small business like online stores, small retailers, shops, and more.
Suggested Read : How to create a business model for a startup business?
It is really very easy to use and you will be able to fully maximize the software after a very short learning curve.
You could have a free trial with Funnel CRM.
Pricing : Standard Plan will be $10/month which includes one form, one user, unlimited number of deals, unlimited number of contacts, gmail integration and email templates.
Click here to visit : www.funnelcrm.co
Salesforce
No doubt salesforce is perhaps one of the biggest and most widely used CRM software. For small business salesforce offers a basic edition known as Lightning Essentials as this package provides the user with an advanced contact manager that includes email integration and follow up reminders.
It also includes a lot of options for integration and customizations.
Pricing : Salesforce Lightning Essentials package ( $25/month/user ) & Lightning Professional ( $75/month/user), and more.
Click here to visit : www.salesforce.com
The reason why I choose only 4 Best CRM for small business is because If I would have mentioned more software in the list then it will only make you more and more confused as which one of them is better but out of these four the comparison to be made is quite simple and you could decide more easily as to which one of them fits best for your purpose.
So I Hope you now have a better understanding of the best crm for Small business to make a perfect choice, Let us know if one of the software really benefit your business.
If you have any further questions then feel free to mention it in the comment section below.
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