As an event prof managing client expectations should always be top of mind. Managing client expectations helps both you and your client have clarity working together. This will also keep your clients happy, and ensure you are on the right track with what they have hired you to do.  Setting up expectations allows you to frame the groundwork for how the relationship will continue to grow. We can’t state how important this truly is!

In this weeks episode of #EventIcons our iconic guestJeff Frank of Event Producer will talk to us all about how to manage client expectations. We will discuss how to say no to clients, when and how to seek clarification, how to process feedback and craft great responses when things get tough. As an event prof we are all handling clients so don’t miss this!

We want to help keep you up-to-date with the latest and greatest! Below, in our Epic Resources section, we link the awesome insider favorites that were mentioned in this episode! You WANT to check these out! What has been your favorite episode so far? Comment below and let us know!

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At the end of the day it's about fairness, whether you are the client or you are the vendor. @JeffDV8
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Right now the BIG trend is non-traditional venues. @JeffDV8
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Safety is a huge concern these days. Your clients need to understand clearly what protocols you have. @JeffDV8
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Follow our iconic guests on Twitter:

• Jeff Frank of Event Producer (@JeffDV8)
• Brandt Krueger of Event Technology Consulting (@BrandtKrueger)

Check out the epic resources mentioned in this episode:

• Jeff Frank
• Google I/O
• Jeff Frank(Instagram)
• Jeff Frank(LinkedIn)
• Compass App(Android)
• Compass App(iOS)
• Winners List Unveiled: Results From the 2018 Ex Awards
• E-Gaming Events Revolution – #EventIcons Episode 113