Customer service teams are the heartbeat of any organization. By now, it’s no secret in the age of Yelp, Google Reviews, and other publicly available feedback forums that the customer wields a tremendous amount of influence on future business.
Exceptional service can be the difference between a positive or a negative review — the value of which can be worth thousands of dollars to your business. That’s why gifts for customer service teams are worth investing in. The old adage that your employees are your first customers rings true. A morale boost for your customer service representatives (CSRs) will give them the edge to give their best to your customers. According to a Hubspot report,
“68% of consumers say they are willing to pay more for products and services from a brand known to offer good customer service experiences.”
While any time is a great time to reward and celebrate your CSRs, customer service week (the first full week in October) is designated specifically for showing appreciation for your customer service reps.
In honor of that — and of your superstar CSRs — we’ve narrowed down the 10 best Gift ideas for customer service teams and Customer Service Week in 2022.
The 10 Best Customer Service Teams Gifts
1. Tech Lovers Box
“For techy CSRs”
The Tech Lovers Box features a cable organizer, blue-light blocking glasses, a portable charger, and much more. Everything in this tech-centric care package is designed to help the digitally-inclined thrive.
Why we love this customer service week gift: Customer service representatives are often remote anyways, so why not give them what they need to be successful from anywhere in the world? That’s why the Tech Lovers Box was made!
Customizable? Yes
Price: $25+
Where to get it: Tech Lovers Box
2. Ember Mug
“A warmer mug for a warmer attitude”
The Ember Mug is the world’s first temperature control mug, allowing your CSRs to set that Goldilocks-just-right temperature for their beverage.
Why we love this customer service week gift: This customer service team gift puts the power in your CSRs hands — literally. It ensures their coffee, tea, or other drink will stay anywhere in the range of 120 to 145 degrees Fahrenheit.
Customizable? Yes
Price: $105.41
Where to get it: Ember Mug
3. Coffee Box
“For their caffeine cravings”
The Coffee Box features 12 snacks, including protein-packed jerky, chips, a 12-ounce package of premium blend ground coffee, and more. This nutritious CSR gift package boosts alertness, energy, and the feeling of being ready to tackle any customer issue head on.
Why we love this customer service week gift: Customer service teams have to power through a lot and stay positive while doing so, which is why the Coffee Box is the perfect corporate gift for them. They can stay sharp, fresh, and energized and leave a long-lasting impression at your company.
Customizable? Yes
Price: $25+
Where to get it: Coffee Box
4. LARQ Bottle
“Pure water, pure joy”
LARQ Bottle is the first self-cleaning water bottle and water purification system in the world. Using a UV-C LED light to eliminate nearly any impurity from beverages, your customer service team has never had a cleaner tumbler or drinkware to sip from.
Why we love this customer service week gift: Customer service reps handle the little details for others. This employee appreciation gift handles one of the biggest, most practical details for them — clean water.
Customizable? Yes
Price: $143.99
Where to get it: LARQ Bottle
5. Sips + Snacks
“The bistro box”
Sips + Snacks is a wine and charcuterie-style corporate gift box for coworkers, clients, and friends.
Why we love this customer service week gift: With fine wine, artisanal crackers, and a full charcuterie spread, Sips + Snacks is perfect for those people-loving CSRs who like to entertain.
Customizable? Yes
Price: $48.95 to $57.95
Where to get it: Sips and Snacks
6. Custom Airpods
“Audio just for them”
The Custom Airpods are a pair of painted Apple AirPods that enable you to select pantone colors. For your customer service reps, you can choose between AirPods with a wireless case, AirPods Pro, or the classic AirPods.
Why we love this customer service week gift: Your reps are going to be handling a lot of calls, but they won’t always be in the perfect place to handle them. However, that isn’t a problem with the corporate gift of AirPods, which helps them cancel out unwanted audio.
Customizable? Yes
Price: $480.00 to $566.67
Where to get it: Custom Airpods
7. Gifts of Gratitude
“To thank them for being the first line of response”
Gifts of Gratitude is a curated gift box that features a stone paper journal, a fragrant candle, handcrafted soap, Copper Cow Coffee, a custom coffee mug, organic tea, paints to practice artistry, and a fake succulent for nature lovers to enjoy a perpetual touch of green in their home office or at work.
Why we love this customer service week gift: Gifts of Gratitude is versatile enough with its eclectic mix of productivity and relaxation gifts that it can help satisfy the work life balance needed in your CSRs lives.
Customizable? Yes
Price: $30+
Where to get it: Gifts of Gratitude
8. Portable Charger Bank
“An energy charge for CSRs and their phones”
The Portable Charger Bank is a wireless charging pad that delivers up to 15 watts of wireless power to Android devices and 7.5 watts for iPhones. Talk about a stellar office gift!
Why we love this customer service week gift: Most customer service representatives spend quite a bit of time on the phone. When they’re already focused on responding to calls, keeping CRMs organized, and doing everything it takes to keep customers happy, the last thing they need to worry about is keeping a charge on their device.
Customizable? Yes
Price: $50.25 to $132.10
Where to get it: Portable Charger Bank
9. Unplugged Box
“Less tech, more time to enjoy”
The Unplugged Box features a coffee & cedarwood candle, an enamel mug, a gradient puzzle, a deck of playing cards, better-for-you snacks, and more. The entire point of this carefully curated employee care package is to enhance the pleasure of the simple things.
Why we love this customer service week gift: Customer service and sales teams are always plugged in, but the Unplugged Box gives them the excuse they desperately need to relax, unwind, and rejuvenate their spirits.
Customizable? Yes
Price: $64.95
Where to get it: Unplugged Box
10. Picnic Backpack
“For stress-free fun”
While a service rep’s job is certainly no picnic or walk in the park, The Picnic Backpack is a backpack featuring everything CSRs need to relax and enjoy a day in the sunshine.
Why we love this customer service week gift: This customer service rep gift features stainless steel utensils, cotton napkins, plates, plastic wine glasses, a cutting board, a bottle opener, a cheese knife, a salt and pepper shaker, and a PVC-lined fleece blanket with compression straps and zippered pockets for extra storage.
Customizable? Yes
Price: $79.24 to $111.08
Where to get it: Picnic Backpack
People Also Ask These Questions About Customer Service Gifts For Teams
Q: What are the best gifts for customer service employees?
- A: The best gifts for customer service employees are items or experiences that make them feel appreciated and recognized. Alternatively, practical gifts that make their jobs easier would also likely be a hit with your CSRs.
Q: What are the benefits of celebrating customer service week?
- A: The benefits of celebrating Customer Service Week include your customer service representatives feeling appreciated, recognized, and more satisfied, which leads to better productivity and, in the long-term, higher retention. Additionally, happy service reps translate to happier customers and clients.
Q: What are some gifts for customer service week?
- A: Some gifts for Customer Service Week include experiences as well as physical products. However, non-monetary incentives can go a long way. It never hurts to integrate employee recognition platforms into your company’s operations. But some common Customer Service Week gifts include gift cards, lapel pins, notepads, t-shirts, carabiners, ceramic mugs, tote bags, coasters, coffee mugs, earbuds, hand sanitizer, mouse pads, sticky notes, travel mugs, and pretty much anything you can imagine custom branding placed on.
Q: How do I choose a gift for my customer service team?
- A: Choose a gift for your customer service team based in part on the individuals on the team. Customer service reps tend to be people-centered, so any gift that involves a social element is usually a good option.
Q: How much should I spend on a Customer Service Week gift?
- A: While there isn’t an exact amount you should spend on a Customer Service Week gift, always keep in mind that customer service reps often give the first impression customers or clients will have of your company.
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