Due the restrictions brought about by the Covid-19 pandemic, many academicians and researchers are relying on online interviews to collect data for qualitative research. Research transcription agencies then help them document the audio recordings of these interviews. Interview methods can be asynchronous or asynchronous. While synchronous interviews are conducted real-time (videoconferencing, text-based online chat, and instant messenger protocols), asynchronous interviews are done via email, bulletin boards and social media networks.

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