We have some exciting news to share with you all, back in May we entered some Business Awards and guess what? We won three awards which is a fantastic achievement as it was the first time we had entered with this association.
The entries for the Best Business Awards are judged by an independent panel of previous winners and other business experts. There is a specific criteria for each category which every submission must meet as it is scored against this with a particular emphasis on success and innovation.
What categories did we win?
- Best Small to Medium Sized Business
- Best Product / Service Range
- Best Innovation
The whole of the First Fence Team were involved in making this win happen for us. With larger companies like DFS and British Gas having entered, we are extremely happy to be featured on the same awards page as them. This is a great example of how First Fence is developing as a company and continuing to grow within the public sector.
With all four of our UK branches in full operation, to win this award has really boosted our confidence as First Fence is continuously being recognised. By highlighting our key components, this will help us to continue offering new ways of working.
“By moving with the times and investing in manufacturing, security fencing company First Fence has become a leader in its sector. It has responded well to increased demand for security fencing in a number of sectors, including railways, by introducing new ways of working, making sure it always has stock available and opening multiple sites across the UK to speed up delivery.”
“By moving with the times and investing in manufacturing, security fencing company First Fence has become a leader in its sector. It has responded well to increased demand for security fencing in a number of sectors, including railways, by introducing new ways of working, making sure it always has stock available and opening multiple sites across the UK to speed up delivery.”
What did the judges say about our Best Product/Service Range?
We have always tried to push how important it is for us to have a 24/7 Sales Line because we want our customers to receive an instant response no matter what the time is. By doing this, we have been able to build a trusting and long-lasting relationship with our clients due to our availability and customer service.
“Congratulations to First Fence for transforming its business into a fast, responsive and competitive enterprise. First Fence has stayed ahead in its industry by having in-house manufacturing and offering a 24/ sales service, which is unusual for the building sector. It is able to deliver on time and provide a same-day service. Well done to First Fence for providing a one-stop solution and for going the extra mile for its customers.”
Lastly, how was our new system seen by the judges for Best Innovation?
Our brand new system has made order processing easier to track. Once received, each order is reviewed to identify the related tasks, these are then assigned to the relevant department then ultimately end up in a virtual ‘deliverable’ or ‘collection’ tray to be picked and loaded for dispatch. Introducing this system has highlighted the importance of moving forward with technology as using a manual paper tray system was not as slick and efficient.
“First Fence is a true pioneer in its industry because it has taken a risk and built its own innovative new order fulfilment system. The fact that at April 2016, 96.3% of orders were completed smoothly without any hitches proves the incredible efficiency of its new order fulfilment system. By having an auditable and reliable ordering system, it has supported First Fence’s rapid growth and greatly improved its relationships with customers.”
We would like to say a huge thank you to everyone who was involved in the Best Business Awards project. Everyone who works at First Fence has really represented the company and kept its standards at a high level.
