Issues you may come across using Infor CRM
Part of the art of Troubleshooting is understanding what is the issue, how does it appear to the user, how is it recorded possibly in the Windows Application event log, what CRM and network changes have been made, what user PC/device changes have occurred and accessing helpful resources.
Below are some common and uncommon issues and their possible solutions.
This article covers common issues, I don't see updated data, office integration, mail merge, Send to CRM, Desktop manager and Record to History.
This post first appeared on Business Success With CRM, Implementer & Guide, please read the originial post: here