Emotional Intelligence or “EQ” (Emotion quotient) for those who find two syllables easier than eight is the utilisation of empathy to better understand people’s problems. If you’ve ever heard the phrase ‘read a room’ then it’s likely that you know someone with at least some degree of Emotional Intelligence. It’s all about understanding people and relating to them using shared experiences and emotional responses. With regards to the workplace application and its value, EQ is said to be valued as more important than IQ (Intelligence quotient) by around 75% of employers according to one study. It’s more than just a transferable skill and most would regard it as an essential aspect of anyone’s character. The workplace, unlike your personal life is less likely to involve talking frankly about one’s emotions. Some may overlook an emotionally intelligent employee for one who is simply skilled professionally. Of course, both of these traits are vital but it’s the former which would allow someone to fit seamlessly into a work environment. It’s proven that emotional intelligence can lead to better business decisions. This is usually due to the fact that they can keep their cool under pressure, a skill that helps them finds fast ...

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