All of the “giant corporations” are leveraging Conversational Analytics to understand and shape the customer journey. But, you don’t have to be a giant corporation to take advantage of this surging technology. Join #AVDS and #CallJourney to learn how speech analytics can set you apart from your competition.

A conversation is more than just words, it’s a human connection. And within every single connection is a complex and invaluable collection of data, which when unlocked can unleash a wealth of insights about your customers and agents. With this information you can listen better and understand both sides of a conversation, turning everyday interactions into valued relationships.

Don’t miss this exciting opportunity to hear from industry leaders in conversational analytics.

Join AVDS for an introduction to Call Journey and how it improves the way you serve your customers and manage your workforce.

Wednesday, September 12, 2018 / 10:30 am CST