Key Accountabilities:-
1.Delivery of Technical support during core hours for managed compute infrastructure devices and systems
2.Planning, Assessment and implementation of change requests
3.Define and embed consistent operational processes to support on-going activities, driving improvements where issues are identified
4.Assist incident resolution teams to Restore service in complex cross-technology environments. Determine root cause
5.Work with external customers to define requirements, solve technical issues and provide professional services
6.SLA % fix
7.Mean Time To Restore (MTTR)
8.Delivery on Time (change assessment and implementations.
Educational Qualification :Professional level qualification/certification i.e., industry recognised program and/or degree-level education
Experience : Experienced
Location : Pune
Behavioral :
1.Communication
2.Leadership/ Team Handling experience
3.Language skills
Desired Profile:-
1.Strong experience in supporting large, complex, heavily virtualised environments using multiple operating systems
2.Strong experience of
3.VMware vSphere 4.x/5.x
4.Red Hat Enterprise Linux 5.x/6.x
5.Cisco UCS infrastructure
6.Understanding of:
1.Storage fabric and infrastructure
2.Networking/Switching
3.Load Balancing
4.Strong analytical and documentation skills
Click here to apply-online
Related Articles
This post first appeared on Jobs Latest / All India Freshers Jobs For 2015-2, please read the originial post: here
