Principal Responsibilities:
2.Home Loans & Credit Cards file processing
3.File and form checking for Account Opening
4.Lead Management for Corporate Employee Programme (CEP) CSO, Mortgage DSF, Premier Client Management(PCM) - assigning and tracking leads, Ensuring Proper closure in CRMS with apt narration
5.MI Management- MI agreement tracker to be properly maintained
6.Maintaining Daily Report, Sales reports, Sales Call Data & Recruitment Tracker
7.Maintaining data for TPMI Agreements
8.Ensure a consistently high level of product and service delivery for relevant customer/sales touch points
9.Develop and maintain good customer relations and ensure effective service delivery (including Complaint Management)
10.Extend support towards reduction in KYC errors, discrepancies
11.Monitoring requests for Salary processing done through payments, processing of other ad hoc payments like bonus, incentives etc.
12.AOF checking and maintaining, ensuring proper completeness of forms
13.Develop a collaborative environment with all members of sales team
Educational Qualification : Any graduate with mba
Experience :experienced
Location : Kolkata
Qualifications/Requirements:
1.Bachelor's degree or equivalent experience
2.Experience (preferable) in frontline customer services/ relationship management.
3.Strong communication, client focus and influencing skills
4.Sound knowledge on the Banking sector in general
5.Able to communicate well in English and local languages
Click here to apply-online
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This post first appeared on Jobs Latest / All India Freshers Jobs For 2015-2, please read the originial post: here
