Company Description
Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement
Job Title: Workforce & Portfolio Manager, Retail Banking
Job Description
To ensure Client Relationship achieves its KPIs by supporting with reviews of individual/branch/regional performances.
Responsible for ensuring the delivery of the productivity metrics in line with allocated targets
Provision of daily performance reports
Follow up in the preparation of timely and correct scorecards for all Sales Staff, in line with the advised KPIs
The preparation of effective scorecards for non sales staff
Actively participate in branch activities b y ensuring that all Branches are visited at least once a quarter
Timely preparation and rendition of the relevant Regional Reports
Providing market intelligence based on competitor offerings within our target segment
Frontline capacity planning, target setting and administration through proper workforce scheduling.
Ensuring proper load allocation in terms of productivity
Execution of client engagement/portfolio management model
Drive productivity of the sales staff, by supporting with reviews of individual/branch/regional performances
Drive CEM’s and contact plan usage
Any other official duties as may be directed by the line manager
Job Qualification
Share this job now with your friends on Facebook, Twitter, Linkedin......Latest, most current jobs in Nigeria To ensure Client Relationship achieves its KPIs by supporting with reviews of individual/branch/regional performances.
Responsible for ensuring the delivery of the productivity metrics in line with allocated targets
Provision of daily performance reports
Follow up in the preparation of timely and correct scorecards for all Sales Staff, in line with the advised KPIs
The preparation of effective scorecards for non sales staff
Actively participate in branch activities b y ensuring that all Branches are visited at least once a quarter
Timely preparation and rendition of the relevant Regional Reports
Providing market intelligence based on competitor offerings within our target segment
Frontline capacity planning, target setting and administration through proper workforce scheduling.
Ensuring proper load allocation in terms of productivity
Execution of client engagement/portfolio management model
Drive productivity of the sales staff, by supporting with reviews of individual/branch/regional performances
Drive CEM’s and contact plan usage
Any other official duties as may be directed by the line manager
BSc, HND, BA
Job Location
Lagos
Job Category
Banking
Method of Application
APPLY HERE
Closing Date
Not Stated
Job Location
Lagos
Job Category
Banking
Method of Application
APPLY HERE
Closing Date
Not Stated
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