Job ID: 20190620003

Company: A & T Services

Job Role: IT support/technical support/helpdesk Trainee

Eligibility: Graduate

Experience: 1 Year

Location: Delhi

Vacancies: Not Mentioned

Salary: Not Mentioned

Website: www.antservices.in

Description:

We are looking for a smart engineer for our company for field work,
*As a technical support/helpdesk Trainee, you’ll be monitoring and maintaining the computer systems and networks within an organization in a technical support role.

It is also known as a Desktop Support Engineer, Desktop support technician, Hardware networking engineer.

Hardware fault diagnosis & isolation on desktops / laptops. First level of support on desktop / laptops under warranty / AMC with third party vendor
Installation and OS Support – Repair / Re-Installation or fresh Installation
Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook),IE, Chrome & other Business Critical Applications
Configure / troubleshoot network connectivity of desktops / laptops & network printers
Installation, re-installation, configuration of peripherals e.g. printers, scanners etc.
Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.)
Min 1 year of Industry Experience in handling end user support (PC/Laptop/Mobile Devices etc.) * Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Working knowledge of office automation products and computer peripherals, like printers and scanners
Knowledge of network security practices and anti-virus programs
Ability to perform remote troubleshooting and provide clear instructions
Excellent problem-solving and multitasking skills
Customer-oriented attitude

To apply send updated resume at: [email protected]

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