Job Description :
To provide information to their customer regarding their queires and resolve the end customer issues as per Defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard
1.Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process
2.Improving skill level throughSelf development / nominating training programs
3.Meet the defined Quality Scores. Innovation & Process Improvement
4.The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
5.To consistently meet or exceed CSAT parameters as defined for the process.
Educational Qualification :Bachelor of Arts
Experience : Freshers
Location : Noida
Click here to apply-online
This post first appeared on Jobs Latest / All India Freshers Jobs For 2015-2, please read the originial post: here
