Here we go again. Announced this week – Axelos – the company who owns ITIL is being sold to PeopleCert. Industry response varied greatly, but nearly eclipsed another significant announcement. IT Revolution quietly published A Framework for Incident Response. How these two relate and what it means is the subject of much industry chatter presently. The words of ...
Related Articles
The post “ITIL® is Insufficient” appeared first on ITSMTransition.
This post first appeared on ITSMTransition - Enabling Excellence In IT Service, please read the originial post: here