If there’s one thing that describes successful organizations our time, it’s “agility” – the ability to quickly detect and rapidly act on change in ways beneficial to the organization. For its part, IT has had agile intentions for some time, but it still eludes many, and how to agile-ize Itsm remains a common challenge faced ...
The post Agile-izing ITSM, Part 2 appeared first on ITSMTransition.
This post first appeared on ITSMTransition - Enabling Excellence In IT Service, please read the originial post: here