The Emotionally Intelligent Employees are better at workplace since they recognize their own as well as other people’s emotions, discern between the different feelings and label them appropriately. They use the emotional information as a guidance for thinking and behaving as well as manage and adjust the emotions to adapt to the workplace environment for achieving their goals.
1) They stay calm even in turbulent situations.
2) They are better in communicating with others with their tone and body language.
3) They can handle client emotions.
4) They can build bridges among different personalities.
5) They can understand and predict people's behaviors.