A call centre environment is constantly busy. With hundreds of inbound and outbound calls everyday the busy space can turn into a noisy one. When there are many conversations happening at once, it’s not a surprise that Noise is a call centre complaint.

But noise doesn’t have to take over the Office as there are plenty of preventative measures to put into place. Absorbent fabrics and acoustic foams are a proven way to reduce noise. Whilst it won’t remove all traces of noise, it’ll make a big enough impact to improve the working environment.

Open plan call centres carry the most noise and this is due to the open space. Without soft furnishings or breaks in the space, the noise will continue to travel and bounce from one hard surface to another. An example of how soft furnishing can make a difference, is by thinking of a completely empty room in the house and how echoes are apparent. But once you have carpet, curtains etc, the echoes reduce or are completely eliminated and the room feels warmer. The same can be applied to a workplace environment.

Separating the office and creating usable floor space is how acoustic Office Screens become a useful component. For design, noise and separation purposes, office screens are available in a wide selection of sizes, styles and colour choices.

To get the best out of an acoustic partition, it’s best to place multiple panels throughout the open space, and in direct contact with the loudest areas. Common partition placements are between large open areas, which take the space from completely open to a smaller more targeted work areas.

Other options include applying acoustic properties to a desk with a desk divider. The easy to install desk screens fix into place with an easy fix clamps and fit to the back of a desk rather than sitting on the floor. A once open desk space has the potential to be an individual work space that has privacy and divisions to help concentration.

Other types of office screens are suitable for a call centre too. Once the noise levels have been taken care of, you’re able to look at privacy areas, design features and multi-use panels that are great for meetings and training.

Laminate, printed and acrylic office panels are other materials that can enhance an office setting and change how space can be used.