2024-04-23 14:58
Travel advisors, like the general public, soon will be able to own a piece of Viking Holdings Ltd. Headed to an IPO on the New York Stock Exchange, the company expects to soon be sell… Read More
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The voice of the travel agency community. Travel Research Online is a free marketing resource for travel agencies providing over 750 destination guides, videos, e-postcards, articles and other content for travel agents to use to grow their business.
2024-04-22 09:00
The month of March has come and gone. In addition to heralding in Spring, March holds another exciting event for me. For us sports fans, it features March Madness. For those of you scratchin… Read More
2024-04-22 08:45
For those who have read this column before, you know I am a huge proponent of business cards and direct email marketing. Today, I am discussing why staying in touch with your clients through… Read More
2024-04-19 09:00
Jerusalem — Maybe it’s because I respect war correspondents, who risk their lives to cover the story, and sometimes wish I was one. Maybe it’s because, since Covid, I appre… Read More
2024-04-18 13:00
Scott Wiseman has led a charmed life. He’s one of those people who knew what he wanted to do from an early age, and his career path, though varied, has remained consistent with his ear… Read More
2024-04-17 19:23
Why rent an Airbnb or go glamping when you can stay in a private pod of your own at the all-inclusive Hyatt Dreams Resort on Curaçao? When it opens on June 1, the new adults-on… Read More
2024-04-16 13:33
Despite its long-standing reputation for inclusiveness and its focus on accommodating guests with disabilities—or perhaps because it has been so successful in promoting them&mda&hell…Read More
2024-04-15 09:00
As I often do, when I find myself in need of a little reading material, I open up a cabinet over my desk and grab the closest book that catches my eye. I have no intention of rereading the b… Read More
2024-04-15 08:18
Let’s talk about how we chat with our clients! Our words and actions play a huge role in shaping their experiences and how they see us. So, are we always hitting the mark in being effe… Read More
2024-04-12 09:00
It’s a boutique host that acts like a consortium, in its laser-focus on preferred suppliers. It doesn’t really want to add new-to-the-industry advisors. And rather than duplicati… Read More
2024-04-12 09:00
Wave season may have come and gone, but the world of river cruising still offers plenty of savings to sail into. Let’s explore some of today’s top river cruise deals to make your… Read More
2024-04-11 09:00
The American Economic Liberties Project released its white paper on how to fix the airline industry in late January. It was co-written by Ganesh Sitaraman of Vanderbilt University, author of… Read More
2024-04-09 18:13
“We see the future and we think this is the right focus—and obviously, we want to secure the spots before our competition does,” Norwegian Cruise Line Holdings Ltd… Read More
2024-04-08 09:00
Before elaborating on this most important topic, I would like to get something straight right from the git-go. If you are currently playing a role in the travel industry, you are probably up… Read More
2024-04-08 08:24
As we navigate through 2024, the travel industry landscape continues to evolve rapidly. We need to adapt or die as an industry. And for the life of me, I do not understand why some age… Read More
2024-04-05 09:00
Welcome to Dubai, where tradition meets innovation, offering a blend of old-world charm and modern sophistication. Join AmaWaterways on a journey to this dynamic city, before or after your S… Read More
2024-04-05 09:00
Amsterdam — It’s always fun to usher in springtime with a Tulip Time cruise to Europe. And there’s something extra special about being on the very first sailing of river cr… Read More
2024-04-04 09:00
Type “world’s greatest city” into Google and what do you think will come up? Guess. If you guessed New York you would be correct. It’s the answer you will get from th… Read More
2024-04-01 09:00
I was recently reminded of this sage advice when I came across a travel-related Facebook post while doing some research for an upcoming presentation. This particular “poster” was… Read More
2024-04-01 08:04
In an era where we all need to do more with less, smart travel professionals are increasingly turning to streamline their operations. Integrating tools like IFTTT, Toby the AI from Voyager C… Read More
2024-03-29 09:00
Viking® today announced its newest ship for the Nile River—the 82-guest Viking Hathor—was “floated out,” marking a major construction milestone and the first… Read More
2024-03-27 18:41
In a major merger that underscores its faith in business travel, American Express Global Business Travel (Amex GBT) is acquiring CWT in a $570 million deal. Amex GBT is the world&rsqu&hell…Read More
2024-03-27 09:00
My first interview with Lisa Watson went great. She was easy-going and her dedication of work to the creation of FyndTravel was obvious. However, a dead computer on my end took all text and… Read More
2024-03-25 14:32
Amidst the hullabaloo over its use of Boeing jets, United Airlines this week is rolling out two programs that reach out to its customers. If you are the kind of flyer who checks every… Read More
2024-03-25 09:00
Every book ever written on sales has a detailed chapter outlining the steps and apparent benefits of “closing the sale.” Ever sales manager promoted to the corner office reminds… Read More
2024-03-25 08:28
American Airlines is introducing a significant update to its frequent flyer program starting May 1, 2024. This update will particularly impact the accrual of miles for basic economy tickets… Read More
2024-03-22 09:00
Viking kicked off the start of its 2024 river season in Europe yesterday, as its Viking Longship fleet began sailing itineraries throughout the region. The company’… Read More
2024-03-22 09:00
I’ve been at a lot of travel agency and press conferences since the year began, and heard a lot of interesting stories from travel advisors and suppliers. Here are a few I found partic… Read More
2024-03-21 18:11
It’s the first week of river cruise season in Europe, and AmaWaterways is sailing into the niche with a special for single travelers. For a limited time, the travel-advisor-frie… Read More
2024-03-21 09:00
After five years, Jerry Mpufane has left his post as president of the North American hub of South African Tourism, the government tourism board, to pursue other opportunities. Although his t… Read More
2024-03-19 17:37
American Cruise Lines in May will kick off its 2024 New England season with six small ships, including three Coastal Cats, sailing a selection of 8- to 15-day itineraries along the Ea… Read More
2024-03-18 08:42
Note: This column is aimed at the ownership of the traditional agency model with employees and independent contractors As a travel agency owner, you navigate an industry where trust in your… Read More
2024-03-15 09:00
Sailing for a week with 500 or so travel advisors and partners for the KHM Group Crystal Awards Cruise, I heard a lot of presentations onboard Celebrity Reflection last month. And a surprisi… Read More
2024-03-15 09:00
Douro River Cruise Prices is part of a continuing series of comparison charts and articles featuring European River Cruises offered by world class river cruise lines. Our goal is to pro… Read More
2024-03-14 09:00
As the Flight Centre Group sunsets its Gogo Vacations brand and offers best wishes to departing Gogo staff members, we are witnessing the closing act of one of the creators of the modern pac… Read More
2024-03-13 15:49
Royal Caribbean has canceled excursions from Labadee, its private island in Haiti, but is keeping the island open. “Out of respect to our local communities surrounding Labadee… Read More
2024-03-12 09:00
As the home of Mount Fuji, there’s already an expectation that Shizuoka will be a scenic delight of any trip to Japan. But outside the shadow of Japan’s highest mountain is a cul… Read More
2024-03-11 09:00
I was recently reminded how a true professional can really make a difference. Last month, while driving on the highway, I found myself flirting with disaster. Not knowing a worn ball bearing… Read More
2024-03-11 08:57
In our world, complaints are as inevitable as flight delays and lost luggage. But, as professionals, how we handle these complaints can be the make-or-break factor for our reputation and bus… Read More
2024-03-08 12:00
It’s not often you get to spend a week at sea with two of the best cruise executives in the industry. Of course, I took the opportunity to talk travel news with Katina Athanasiou and J… Read More
2024-03-08 10:00
Thanks to a long-time reader for this note regarding our pricing charts: The per-diem charts you provide are a great time saver when comparing which line to choose for a trip. There is just… Read More
2024-03-07 20:54
Windstar Cruises is inviting its Yacht Club members to sail off into the sunset with the company’s president—to a destination as yet unknown. It’s the company’… Read More
2024-03-07 20:10
Onboard Celebrity Reflection for its Crystal Awards cruise last week, host agency KHM Travel Group took the opportunity to offer tips for travel advisors whose clients are among the 2… Read More
2024-03-07 13:00
The Travel Answers Group has been highly successful at growing a business for 32 years based on designing quality vacations to Australia, New Zealand, Africa and the South Pacific. The compa… Read More
2024-03-04 16:40
On February 29, Collette announced that US travel advisors will earn an extra $100 for each booking made in March 2024. This applies to tours departing through March 31, 2025. And, fo… Read More
2024-03-04 10:00
I was reminded of this simple yet profound truth on a Zoom meeting I recently conducted. The lesson today is very important. Please listen to what I am about to share with you. As I alw… Read More
2024-03-04 09:58
In the dynamic world of travel, fostering strong client relationships is paramount. Email marketing is a powerful tool for travel agents to maintain engagement and encourage repeat business… Read More
2024-03-01 14:17
Many in the travel industry reacted with dismay this week to the loss of another supplier, as 73-year-old GOGO Vacations shuttered its doors. Even as it closed the GOGO brand, though… Read More
2024-03-01 10:00
Second in a series on the influx of new travel advisors in the industry. Check out part one here. Justin Hinkle has spent more than a decade dreaming of owning his own business. Despite havi… Read More
2024-03-01 10:00
The Danube River Cruise Pricing Charts are part of a continuing series of comparison charts and articles featuring European River Cruises offered by world class river cruise lines. Our… Read More
2024-02-29 10:00
Last week, after ASTA responded to American Airlines’ move to deny frequent flyer privileges to customers who are not booking through its New Distribution Capability (NDC), I had the g… Read More
2024-02-28 16:24
It may not last forever, but for now the new Delta Digital ID speeds passengers through security faster than PreCheck or CLEAR—and it’s free to boot. After successful beta… Read More
2024-02-26 10:00
Someone once told me to remember that elephants don’t bite… mosquitoes do. This is a unique way of reminding us that it is the little things, when overlooked, will do us the mos… Read More
2024-02-26 09:06
“Despite our best efforts, demand for overnight cruises has not recovered following the pandemic, and AQV has become financially unsustainable. We thank you for your support and deeply… Read More
2024-02-23 19:52
The latest attempt by American Airlines to disintermediate the retail travel community came down this week via an announcement from the airline that, as of May 1, it will stop awarding loyal… Read More
2024-02-23 15:37
On the heels of news that a major competitor is up for sale with its parent company declaring bankruptcy, American Cruise Lines opened the 2024 season with five riverboats cruising th… Read More
2024-02-23 15:00
First in a series on the influx of untrained newcomers to the industry “I am looking to join a host agency and feeling a bit overwhelmed,” reads a recent Facebook post. “I… Read More
2024-02-23 10:00
Seine River Cruise Prices is part of a continuing series of comparison charts and articles featuring European River Cruises offered by world class river cruise lines. Our goal is to provide… Read More
2024-02-21 19:12
Citing the fallout from Covid-19, cruise operator Hornblower has filed for bankruptcy, and its American Queen subsidiary has ceased operations. Private-equity firm Strategic Value Par… Read More
2024-02-20 21:25
In the latest step toward pushing customers to book direct, American Airlines today announced that it will only grant AAdvantage® miles and loyalty points to customers who book th… Read More
2024-02-19 10:00
Using a popular dating sequence as a model to work from, the process might begin by accepting a safe invitation to a movie. Following the success of that single gambit, you might suggest a t… Read More
2024-02-19 09:31
We all specialize, right? Right?? As the travel world evolves, it becomes more important to make sure your marketing efforts are customized to your client. You can’t expect to sell man… Read More
2024-02-16 10:00
Recently, three prominent river cruise companies have unveiled their latest offerings. Uniworld’s Biggest Flash Sale takes center stage, promising unmatched savings on all-inclusive lu… Read More
2024-02-16 10:00
New York, NY. “We’re in the renaissance of the travel advisor in the distribution channel, driven by the general public,” Travel Leaders Group president John Lovell told a… Read More
2024-02-15 14:37
Travelers in February are accustomed to keeping an eye on the weather before they depart for the airport. But this year, it’s wise to keep up to date with where the strikes are… Read More
2024-02-14 13:30
Tauck, the family-owned tour operator that started in 1925, has announced a plan of succession that was designed with an eye on the next century, as Tauck concludes its first century this ye… Read More
2024-02-13 15:42
If you’re headed to a cruise in the Bahamas, it might be a good idea to pay now for that excursion to their private island. Prices are likely to go up after March 1, when the Ba… Read More
2024-02-13 10:00
AAT Kings has announced two new short break tours in Australia’s majestic Northern Territory, presenting travel agents with exciting new packaged offerings. Lasting 3-4 days, these imm… Read More
2024-02-12 10:00
Among many other “goings-on” in life, I can’t explain where I come up with my nightly dreams. They are extremely detailed and often times creative. And I am neither detaile… Read More
2024-02-12 09:51
In the world of travel, airline commissions is a relic of the past. For today’s travel agents, the challenge lies in balancing increased revenue with delivering extraordinary customer… Read More
2024-02-09 14:00
Sure, sure, you are so busy that you just have no time to even think about marketing. Yet, marketing is the foundation on which all businesses rely. Smart travel advisors with whom we spoke… Read More
2024-02-09 10:00
In May, I’ll be reporting from AmaLyra as we sail along the Seine river from Paris. The season for the seven-night Paris & Normandy itinerary kicks off on March 14, 2024, with rate… Read More
2024-02-08 21:34
The Travel Institute, celebrating its 60th anniversary, has partnered with Royal Caribbean to send ten lucky advisors aboard Royal Caribbean’s new ship, Utopia of the Seas. Roya… Read More
2024-02-08 19:26
Tauck, the global tour operator based in Wilton, Conn., is returning to Cuba after a lapse of four years. When a historically trend-setting operator like Tauck makes a big move like this, it… Read More
2024-02-08 15:42
“We’re in the renaissance of the travel advisor in the distribution channel, driven by the general public,” says Tavel Leaders Group president John Lovell. Groups ar… Read More
2024-02-08 10:00
WeTravel, the leading all-in-one travel business management platform, recently announced the launch of their new virtual L(a)unch-N-Learn series. Designed to create and foster a sense of com… Read More
2024-02-07 09:00
Cruisers looking for something a little different will find lots of options on Crystal this year, as the line rolls out themed cruises for lovers of film, theater and golf. The fun be… Read More
2024-02-06 14:38
American Cruise Lines will be sailing its American Revolution 11-day itineraries round-trip out of Washington DC in 2024. The only cruise ship that sails the Potomac into Washington… Read More
2024-02-05 12:00
Some wise man once went on record to say, “The purpose of a business is to create customers.” If my memory serves me correctly, it was Peter Drucker, the well-esteemed Master Gur… Read More
2024-02-05 09:58
Online reviews can be your secret weapon in the travel industry, where itineraries are king and client satisfaction is the realm. Think of them as digital feedback and your backstage pass to… Read More
2024-02-02 10:00
Between now and the end of March, AmaWaterways is including complimentary 2-, 3- and 4-night land packages on select 2024 and 2025 river cruises. What we at River Cruise Advisor particularly… Read More
2024-02-02 10:00
“I’ve been in travel for nine years and this is the busiest January I’ve had; every day there’s a new lead from social media,” says Megan Amelio at Bridie Trave… Read More
2024-02-01 10:00
Malia Asfour, the managing director of the Jordan Tourism Board, North America, has started the second year of her three-year term as chairman of Tourism Cares, the travel industry associati… Read More
2024-01-30 19:26
A strike by train drivers is crippling London transit today (Tuesday) and causing delays for travelers headed for the airports. Members of the ASLEF union are on strike against the So… Read More
2024-01-30 15:07
Independent contractors are the backbone of the industry, Lee says, at the Host Week 2024 kick-off. There have been four notable trends in the hosted travel advisor market, says Steph… Read More
2024-01-29 10:00
I am often asked where my ideas come from. I am quick to point out to the one asking the question that this is an interesting inquiry. Answer: From living every day and, sometimes, paying at… Read More
2024-01-29 09:10
Toby, is the groundbreaking AI offering from TRO, with its innovative approach to streamlining travel planning, booking, marketing, and more to come. Toby promises to be a game-changer for t… Read More
2024-01-26 10:00
If you’re a traveler seeking a blend of river cruising and immersive land experiences, AmaWaterways has just the experience for you. Ama is currently offering complimentary 2-, 3-, and… Read More
2024-01-25 20:24
There’s no word yet on when Southwest Airlines can expect its flight attendants to walk off the job—but the likelihood is much stronger following an overwhelmingly pro-str… Read More
2024-01-25 10:00
A change in US Department of Labor (DOL) regulations should have travel agencies taking a second look at their relationships with independent contractors, travel lawyers say. While the new r… Read More
2024-01-24 21:12
Take a dose of global warming, add an increase in tourism and a fire in Maui, and what do you get? In Hawaii, it adds up to a new tourist tax. In his State of the State address, Hawai… Read More
2024-01-22 21:13
Highlighting its newest itinerary, American Cruise Lines on Monday officially welcomed its second Coastal Cat ship, American Glory, in Key West, Florida. Sailing round trip from St. P… Read More
2024-01-22 13:29
We have noted a decided uptick in the number of actions being taken against travel advisors by “copyright trolls.” Copyright trolls are entities or individuals who scour th… Read More
2024-01-22 10:00
If I got one thing straight during my eight years of sitting in front of the nuns of Notre Dame back in the fifties and early sixties, it was that all things considered, telling the truth wa… Read More
2024-01-22 09:01
There is never a dull moment in the travel industry. Successful agencies are the ones who adapt, innovate, and expand their reach. One of the most effective ways to achieve this is by formin… Read More
2024-01-19 10:00
In October, I’ll be touring Zurich and Lucerne—on a river cruise. But if you know your rivers, you’ll know that Zurich’s Limmat River is not navigable for riverboats… Read More
2024-01-19 10:00
(Part 2 of 2. For two more great ideas, see Nine Great Ideas for 2024: Travel Advisors Share New Agendas for the New Year | Travel Research Online. I know that’s 10 in all, I’ve… Read More
2024-01-18 10:00
With the Brazilian government postponing by 90 days the institution of a visa fee for Americans, Canadians and Australians, it might be a good time to take a trip down to Brazil, where it&rs&hell…Read More
2024-01-16 18:52
OutsideAgents.com, America’s premier host agency, is excited to announce the hiring of travel industry professional Andrea Wright as Vice President, Luxury Sales. She joins Outs… Read More
2024-01-15 18:44
Celebrity Cruises is taking extraordinary steps to keep its Galapagos customers safe. Silversea is canceling a cruise in the Red Sea. From South America to the Middle East, political… Read More
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