Your clients may sometimes face issues with the products/services that you provide. You can find them complaining about it, whereas a few of them don’t want to discuss openly about their problems. Unlike the specific client complaints on a product, the Pain point is a more persistent problem that can be resolved by a particular service offering. The Pain Points often stem from categories like productivity, financial, and support problems. By determining what the pain points are and which category they fall into can aid you address them. But luckily, there are some specific means through which you can know
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