The Westlake Ace Hardware Customer Satisfaction survey, found at acehardwarewestlake.survey.marketforce.com, is an online questionnaire designed by Westlake Ace Hardware that helps determine consumer satisfaction of products and services offered by the company. The company will use the information you provide to help them improve on areas of the store, such as customer service, atmosphere and products. This survey can be taken online for convenience.

If you participate in this survey, you will have a great opportunity to leave important feedback about your most recent experience at the store. The company wants and needs this feedback so they can understand what works and what doesn’t. This gives them an added benefit because they can determine what needs to be changed in order to give their customers a better shopping experience. You will also receive a special coupon at the end of the survey. Look at your receipt to find out exactly what coupon you will receive.

About Westlake

Westlake Ace Hardware is a prosperous hardware store that has been in business for almost 100 years. The name of the owner of these stores is W.I. Westlake. Westlake bought his way into the hardware chain in 1905. There are currently 91 stores in this particular chain, and they are scattered across various states in the Midwest. Westlake joined Ace Hardware in 1959.

An interested party can find a variety of hardware items for his or her home. Ace sells heating and cooling equipment, lawn and garden items, plumbing tools, electrical items, flooring contents, hand tools and so much more.

How to Participate in the Westlake Ace Hardware Customer Satisfaction Survey

You Will Need:

• Have access to a computer and Internet access.
• Be able to read English or Spanish.
• Have your recent Westlake Ace Hardware receipt that contains an invitation for the survey.

Instructions:

1. Go to acehardwarewestlake.survey.marketforce.com.
2. Make sure your printer is hooked up to the computer you are using and is turned on.
3. To take the survey in Spanish, click the blue hyperlink in the lower left of the white area.
4. Enter the 14-digit code from your receipt and click Start when ready.
5. Answer questions about your recent visit. Be honest and thorough. When given the opportunity to type your own response, please do so.
6. When you are finished with the survey, you will be asked to print a special coupon. Look at your receipt to see what the coupon is good for. You will not be allowed to email or save the coupon, so make sure the printer is ready.

Useful Links:

• Westlake Ace Hardware Customer Satisfaction Survey Questions?: https://acehardwarewestlake.survey.marketforce.com/Help?surveyResponseId=045095005102155106070084063087237062047223211195&languageId=0
• Westlake Official Website: https://www.westlakehardware.com/