Get Even More Visitors To Your Blog, Upgrade To A Business Listing >>

Samsung Issues Nationwide Recall of 34 Models of Their Top-Load Washing Machines

If you own a Samsung top-load washing machine from between March 2011 and this month, November 2016, take note — Samsung has issued a recall for 34 models due to an assembly fault that has led some washers to come apart violently.

In September, when Good Morning America released the results of their investigation into reports of those washers coming apart, they uncovered incidents of Samsung top-load washers blowing apart during faster spin cycles. A lawsuit filed against Samsung in a New Jersey court claimed that a support rod was coming loose when heavier loads were washed using faster cycles, jarring other parts loose and flying through the top of the machine.

Samsung is now issuing a recall of those washers, in cooperation with the United States Consumer Product Safety Commission. The CPSC recall page puts some numbers to those reports — to date, there have been “733 reports of washing machines experiencing excessive vibration or the top detaching from the washing machine chassis” and “nine related reports of injuries, including a broken jaw, injured shoulder, and other impact or fall-related injuries.” The incidents covered 34 models produced from March 2011 to recently, and only cover the company’s top-load washers, not their front-load washers.

The recall covers 2.8 million top-load washing machines in the United States. If you have a top-load Samsung washer, you can check the CPSC recall page to see if you have an affected model. The header image up top will show you where to find the label with the model number. If you do, Samsung is offering two choices — free in-home repair, reinforcement of the top of the machine, and a one-year extension on the warranty, or a rebate to be used toward a new washing machine from any brand, including Samsung. Those who purchased a recalled machine in the last 30 days can get a full refund. Of the recall and the options presented to consumers, Samsung Electronics America Senior Vice President John Herrington said in a statement, “Our priority is to reduce any safety risks in the home and to provide our customers with easy and simple choices in response to the recall…we are moving quickly and in partnership with the CPSC to ensure consumers know the options available to them and that any disruption in the home is minimized.”

The news comes less than a month after Samsung discontinued the Galaxy Note 7 smartphone due to a battery fault that led to both original and replacement units catching fire. The Note 7 is now banned on commercial flights and is estimated to cost Samsung billions of dollars. Samsung expects to lose $3 billion in Q4 2016 and Q1 2017 because of that recall, with one estimate saying it could cost the company $17 billion in the long run. The washer recall will add to those losses in the short-term and possibly the long, if the company’s reputation is further tarnished.

This would be a good time to mention that you should absolutely bookmark the CPSC’s list of recalls. There’s a lot more on there than you might expect, and it could keep you from getting injured by dangerous products.

This story was originally published at Samsung Issues Nationwide Recall of 34 Models of Their Top-Load Washing Machines



This post first appeared on Page Not Found - Chip Chick, please read the originial post: here

Share the post

Samsung Issues Nationwide Recall of 34 Models of Their Top-Load Washing Machines

×

Subscribe to Page Not Found - Chip Chick

Get updates delivered right to your inbox!

Thank you for your subscription

×