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The Importance Of Morale
2018-02-07 21:38
100% of your customers are people100% of your employees are peopleIf you don't understand peopleYou don't understand Business "   Simon SinekMorale can be said to be " the mental a… Read More
Kudos To The Hustle
2018-01-31 10:42
Over the last couple of years there use to be an excellent coffee shop in an industrial estate. I use to pop in when I was on that side of the city. Grab a coffee and head back to car to rea… Read More
Faster Higher Stronger
2018-01-17 10:54
This is the Olympic motto ; Citius, Altius, Fortius.As you head into the new year, with resolutions made and goals set, let us re-define the above motto to assist you keep those resolutions… Read More
Pursue What You Love
2018-01-04 10:12
" It's weird how society works ; Rather than allowing you time to find the thing you love and can pursue with complete conviction, we ate told , you must work , no matter how much you dislik… Read More
1 : 5
2017-12-05 10:33
I was reminded of this customer experience paradox, last week.While having a coffee with an old friend another person entered the coffee shop, waved and joined us. This person was a friend o… Read More
MAKOTO . . . Way Of Heaven
2017-11-15 10:54
One of my favourite forms of poetry is Haiku. The ability to express so much in seventeen syllables is a true skill.Over the weekend while reading a book on Haiku, one of the old master's On… Read More
2017-11-09 10:55
Last week I enjoyed a couple of days off. One evening an early light dinner was arranged with an old friend.A couple of hours went by enjoying food, glass of wine, couple of coffees and good… Read More
The Mystery Of The Peter Principle
2017-11-02 11:45
" People rise to their level of incompetence " Laurence J PeterThat is the Peter Principle. When I came across it about seven years ago, it explained a lot that use to baffle me.When you dig… Read More
Why The Hurry ?
2017-10-25 14:37
Yesterday waiting in line to pay for a newspaper, a strange thing occurred.Two people ahead of me and this young guy comes running up to a floor assistant, with two postcards in his hand. As… Read More
Hope And Fear
2017-10-11 09:29
" Hope and fear are both phantoms that arise from thinking of the self "Tao Te ChingWhat is a phantom ?  It is defined as " an appearance or illusion without material substance. "When w… Read More

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