2010-01-11 19:20
A COO is often described as the person in the organization who makes the trains run on time. This was also Mussolini’s claim to fame – and he was a Fascist. Does this… Read More
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Practical ideas for improving operational performance
2010-01-11 01:46
A time management tune-up in the leadership ranks is an easy first step in tightening up operational performance. Simply starting meetings on time will free up some cycles for producti… Read More
2010-01-11 00:11
Formal business dinners with people you have just met, perhaps with a significant transaction at stake, can be awkward affairs. Being the only woman at such an event never really… Read More
2010-01-08 20:33
It is fairly self-evident that one of the keys to achieving operational focus is to undertake fewer projects – but in practice it isn’t easy to cross things off the list. I… Read More
2010-01-07 00:41
It is interesting to note that the symptoms of operational crisis are often remarkably similar, regardless of the underlying cause or the type of company. The often-used hamster wheel… Read More
2010-01-07 00:38
Entrepreneurialism, visionary leadership, game-changing strategy, technological innovation … no one can deny that these factors drive business success in the high-tech world. Th… Read More
2006-06-07 11:16
The importance of good communication is deeply ingrained in modern management practice. It is generally accepted that within a well-run business, information will flow smoothly in ever… Read More
2006-06-07 11:16
First there was Dilbert. The Pointy-Haired Boss and Catbert brought bad managers out of the closet, and the characters resonated with millions. Most of us are pretty sure that we… Read More
2006-06-07 11:16
I have participated in a lot of different kinds of staff meetings over the years, ranging from a structure based on a formal McKinsey management model to an agenda that consisted exclusively… Read More
2006-06-07 11:16
Seasoned operating executives will generally agree that a well-run business needs to have a set of metrics, above and beyond bare-bones financial results, that are used to guide decision-mak… Read More
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