While there’s plenty of singing about sleigh bells ringing during the holidays, businesses typically are more focused on their phones ringing. Yet, sales and marketing success requires callers to have a seamless, individualized experience when they dial for assistance. The time to consider the caller experience isn’t when we’re in the final countdown to the... Read More

The post Eight Ways to Smooth Out Your Clunky Call Experience Before the Holidays Hit appeared first on Plum Voice.