Hundreds of subscribers of Sky Broadband, a prominent internet service provider in the UK, were left without internet connectivity due to a technical fault that occurred on Wednesday, April 10th, 2024, which coincided with the mid-week work week. Many people were inconvenienced by this disturbance, especially those who depend on a reliable internet connection for their job, schooling, or recreational activities. This report provides specifics on the outage, its effects, and its present state.
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The Blackout
About 6:00 AM BST, reports of problems with internet access for Sky Broadband Users started to appear. An online tool called Down Detector, which monitors internet disruptions, showed more than 700 user reports. Even though Sky had previously disclosed that critical maintenance would take place between midnight and 6:00 AM, several users were still having issues after the allotted time.
Affected Areas: At first, reports indicated that the outage mainly affected people in Gloucestershire, causing disruptions in towns like Gloucester, Cirencester, Tetbury, and Cricklade. Nevertheless, Sky subsequently verified that the impact was greater than first believed, and more reports emerged from the Bury area of Greater Manchester, proving that the outage was not limited to the aforementioned areas. This emphasizes the value of being informed during outages, as the extent of the issue is sometimes underestimated.
Present Situation
Sky confirmed in an official statement that the technical problem affecting some Sky Broadband users has been fixed at 11:20 AM BST. The majority of clients should now be back online, according to the statement, which said that experts had located and fixed the issue. Sky expressed regret for any annoyance the disruption may have caused. For further information, it’s best to visit Sky’s official channels.
