Today, we're joined by Chip Conley - whom many of you know as the founder of Joie de Vivre Hospitality - an early leader in boutique lifestyle hospitality. Chip is the author of Learning to Love Midlife, which we're going to be talking about tomorrow on the podcast - it's up now on the Hospitality Daily YouTube channel - but today, I asked him to share what he learned during his time as Head of Global Hospitality and Strategy for Airbnb because in many ways this role was foundational to his work now as an author, speaker, and co-founder of the Modern Elder Academy.

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This episode is brought to you with support from Sojern. I teamed up with Sojern to study how hoteliers use data to drive revenue and build stronger guest relationships. You can see what we found in this research report: How Hotel Brands Are Using First-Party Data to Drive Revenue & Build Stronger Relationships.

Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands