International Human Resource Management is critical for organizations that have expanded their businesses and are present in multiple countries. But what exactly is IHRM? And how does it affect or impact the operations of multinational corporations? What are the challenges they may face?

Let us look at some vital details about IHRM.

What is IHRM (International Human Resource Management)?

The definition of international Human Resource management is the process of managing, training, and developing and paying employees in global organizations.

Global organizations have subsidiaries in countries outside of the home country that rely on the expertise and management capabilities of the team existing in the parent country where the organization has its main headquarters.

International HRM concerns itself with all the HRM functions- recruitment and selection, training and development, performance management and appraisal etc., at a global level.

What is the IHRM model?

The IHRM model includes activities, processes and functions used to attract, develop, and manage the human resources of multinational companies operating across the globe.

It includes managing employees for three entities-

Parent country employees

Employees working in the country where the company is originally headquartered are parent country employees. For example, if an Indian is working in India for a company that originated in India and has its base here.

Host country employees

Employees working in the country in which the company’s subsidiary is located, for example, an Indian residing and working in another country (an NRI).

Third country employees

Employees who do not belong to the parent country or host country but are employed at one of the subsidiaries or corporate headquarters, for example, a German MNC which has its corporate office in America can employ and American as the CEO or in any other role in one of the other subsidiaries. The American is a third country employee.

What are the objectives of IHRM (International Human Resource Management)?

Given the current business scenario, most organizations, especially ones that are financially comfortable, have gone ahead and expanded their business to other countries, establishing themselves across the globe. Now naturally when organizations go global, they must be aware of the laws and regulations that surround their industry in the countries they have subsidiaries in and abide by it. To understand this environment across nations is the reason why international HRM was introduced.

It is critical to study and understand the HR hiring, staffing, compensation, and appraisal process at a global level if an organization wants to effectively run its operations in other countries. The quality and skills of human resources and their effective management at an international level decides a company’s success.

International Human Resource Management comes to picture when a company has subsidiaries, ventures, or activities in at least two countries other than the parent country.

Some of the major objectives of International Human Resource Management are-

• To enhance or develop skills, knowledge and abilities of HR managers and employees in managerial, organizational, and technical fields.
• To help successfully develop and manage business operations spread across countries.
• To manage the payroll process and compensate employees fairly and on-time skillfully and effectively.
• Manage the performances, appraisals, and career path of employees.
• Effective management and organization of cross-cultural counselling and language training programs to help seamless communication and understanding and reduce cultural differences between employees.
• Develop HR strategies that are competitive and are fit to address the issues and challenges of employees and businesses in the global landscape.

What are the Challenges of IHRM?

Businesses operating on a global scale have their own pros and cons for obvious reasons. International management of human resources is not easy and is associated with many challenges. Some of the most critical challenges of International Human Resource Management are-

Diversity management

Managing a diverse workforce is a big challenge, internationally it is one of the biggest challenges of IHRM. Making sure that your organization has a good balance of a diverse workforce, with high employee engagement and zero cultural differences is one of the prime responsibilities of the IHRM team.

Facilitation of seamless communication

Internationally, it gets even more complicated to create a channel of communication between different hierarchies of employees and their heads due to geographical constraints.

Global Payroll

Payroll on a local or national level itself comes with many challenges. Managing global payroll is complicated as there are many rules and regulations to follow to stay compliant before processing the payroll. If you are an IHRM team of an international organization looking for global payroll services, then Alp can help, our international payroll services can help you address your challenges effectively and efficiently.

Failing to manage expatriate assignments

The role of expatriates in IHRM isn’t something that can be overlooked. Expatriate assignments are an opportunity for individuals to move to other countries for a brief period, work and gain rich experience. For an organization, it helps in building a global network of contracts that can be useful for the company. However, sending expatriates has its own challenges.

INSEAD research, found out that the failure rates for expatriate assignments spanned 10-50% across industries. It was also found that those who were sent to countries with developing economies had a higher failure rate than those who went to developed countries. The reasons cited were cultural shock, depression due to isolation and domestic issues.

Pay Equality

Gender based discrimination is present in most companies, but more so in multinational companies, the reason may vary from one company to the other. Execution of equal pay across different subsidiaries is a delicate and critical task in global human resource management.

What are the Functions of IHRM?

The scope of IHRM involves all the functions of an HRM of an organization operating at a national level, except here, the same functions must be carried out internationally involving employees from multiple countries. The strategies and processes involved in executing the functions vary as they must align with the goals and objectives of multinational corporations operating at a global level.

So, what are the features of IHRM?

1. Recruitment and onboarding

Recruitment and onboarding are a fundamental part of HR responsibilities. Internationally, the IHRM team must follow the same protocols except a few tweaks to align with international standards. As IHRM professionals they must create job descriptions that resonate with candidates applying for roles across different countries with diverse backgrounds and cultures, interact with them, negotiate salaries etc.

2. Global Payroll management

Payroll is the most significant function of the HR department. With global payroll, the IHRM department must be efficient at managing multi-currency payrolls. An international employee working as a host country employee must be paid in local currency. Additionally, the HR must also take care of the taxes, social security etc., by staying compliant with the laws and regulations of the particular country the employee is working in while processing international payroll.

3. Training and Development

Initial training is necessary for every employee no matter how skillful they are. Every organization works in a different way, has its own set of rules and regulations, operating procedures etc. which a new employee would be unaware of and must learn as they join the organization. The training methods could be online courses, webinars, seminars etc. As part of IHRM, the team must streamline and structure the training and ensure it gets through to the employee as intended.

4. Compliance Management

Maintaining the compliance of an organization is crucial for its success. For an international organization, it’s important that they stay compliant with the regulations of different countries. The IHRM team must make sure they have all the information about different labor laws, minimum wage legislation, data protection law, and more pertaining to other countries. The IHRM ultimately aims at helping the organization 100% compliant and ensure that the employees are paid on time.

What are the Approaches to IHRM?

There are different approaches to IHRM that organizations take depending on several factors that could influence their business.

Some of the major approaches of IHRM are-

1. Ethnocentric Approach

In an ethnocentric approach, the parent company believes that their subsidiaries must adopt and follow all the procedures and policies of the parent company. Additionally, the parent company also insists on taking the lead in all the activities that happen in their subsidiaries, putting themselves in the position of major decision makers.

Most times, this results in conflict of interest in the subsidiaries as every country’s expectation and norms vary from one another. Maruti, Honda etc. are live examples of this approach and they didn’t necessarily go well and caused unrest.

While the approach may be the best for the parent country it may not be for the subsidiaries, as every country has a different culture, way of working, attitude, beliefs that do not necessarily align with that of the parent country.

The failure of this approach led to a modification. Nowadays most companies adopt a polycentric or Geo-centric approach to management.

2. Polycentric approach

In a polycentric approach the parent country allows the subsidiaries to create strategies, policies, and procedures relevant to the countries they are operating in. It’s necessary to align the management style to suit the local culture and attitudes of the people in that country.

To help succeed in this approach organizations recruit local people in higher management positions along with the presence of a few parent country nationals. All operational level policies are formed and implemented individually by the subsidiaries. Policies involving compensation, culture and work ethics are decided locally but ones like the values are driven from the corporate office present in the Parent Country.

3. Regino-Centric approach

While there is a difference in various aspects of culture, there are similarities too. For example, countries like India, Sri Lanka, Japan may vary in culture and few other aspects, but they do have a lot of similarities as well.

In a Regino centric approach, MNCs set up regional offices to manage several countries in the region to manage the human resources like Asia Pacific region etc.

An upside to this approach is the innovation and creativity they can come up with due to a diverse workforce.

4. Geo-centric approach

A geo-centric approach by far is one of the best, most flexible approaches to IHRM. The management does not believe in geographic barriers and thinks that every country, region, or subsidiary has their own strengths and it’s smart to go by them and make the best use of it.

These companies are considered very mature in the management process as they create flexibility for people to voice their opinions and incorporate them if seen fit.

While there may be concern about the monitoring part, the IT enabled integrated systems make it possible to achieve this in a smooth manner.

Improve your International Human Resource Management with the guidance of Alp Consulting

For IHRM to be successful, you need to make sure you have the right structure and the required technology integration to enable seamless operations across countries. Alp Consulting can ensure your HR systems are well connected across the globe. Our human resource solutions can guarantee is run through a single access point with unified workflows. We will help streamline your HR processes by using the right approach of IHRM.

FAQ- Frequently Asked Questions

1. What is international human resource management?

International human resource management is the process of effectively managing the distinct activities, functions and processes pertaining to significant HR aspects like attracting, recruitment, training, development, and payroll that is required to maintain the human resources of MNC’s.

2. What is the difference between hrm and ihrm?

Domestic HRM concerns itself with the management of local/national compliance while IHRM focuses on managing the functions, processes, and operations with international protocols in mind.

3. What are the 7Cs of international human resource management?

The 7Cs were introduced to create a framework for organizing and implementing the right set of processes internationally. The 7Cs of IHRM are- change, cosmopolitans, culture, communication, consultants, competence, and co-ordination.

4. What is the IHRM strategy?

The international human resource management is also called global HR. The strategic approach involves the management of global human capital by maintaining compliance with local laws, diversity of the workforce and coping with different employee requirements.

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