By Rhonda McGill | July 26, 2024In this episode of the COMPLY Podcast, we’re joined by Sandhya Brown, Assistant Director in the Division of Financial Practices at the Federal Trade Co… Read More

By PerformLine | July 24, 2024Welcome to the PerformLine Regulatory Compliance Roundup, home of the latest news, articles, and reports from our industry, curated for you. Let’s get in… Read More

By Gianna Kennedy | July 16, 2024Every quarter, our Marketing Compliance and Enforcement Actions Quarterly Review takes a deep dive into the most recent data and trends affecting consumer f… Read More

By Gianna Kennedy | July 12, 2024This COMPLY Podcast episode is part 2 of a discussion between John Zanzarella, PerformLine’s SVP of Sales, Jonathan Pompan, Partner at Venable LLP, an… Read More

By PerformLine | July 10, 2024Welcome to the PerformLine Regulatory Compliance Roundup, home of the latest news, articles, and reports from our industry, curated for you. Let’s get in… Read More

By Gianna Kennedy | June 28, 2024This COMPLY Podcast episode is part 1 of a discussion between John Zanzarella, PerformLine’s SVP of Sales, Jonathan Pompan, Partner at Venable LLP, an… Read More

By PerformLine | June 26, 2024Welcome to the PerformLine Regulatory Compliance Roundup, home of the latest news, articles, and reports from our industry, curated for you. Let’s get in… Read More

By Xavier Holland | June 25, 2024In our compliance superhero series, we highlight professionals who are doing amazing work in the compliance space. It’s a great opportunity for us not… Read More

By Gianna Kennedy | June 20, 2024In recent years, regulatory agencies have significantly increased their focus on deceptive advertising practices under UDAAP.  As we’re seeing… Read More

By PerformLine | June 12, 2024Welcome to the PerformLine Regulatory Compliance Roundup, home of the latest news, articles, and reports from our industry, curated for you. Let’s get in… Read More

By Gianna Kennedy | May 31, 2024In this episode of the COMPLY Podcast, I sit down with my co-host Rhonda McGill to discuss the latest trends and challenges shaping the mortgage compliance l… Read More

By PerformLine | May 29, 2024This article was originally published May 13, 2024 on Banking Dive The tech explosion of the past decade has completely changed the digital financial service… Read More

By Michael Gibney | May 23, 2024Recently, PerformLine engaged in an exciting project with The College of New Jersey (TCNJ)’s Business Analytics MBA program. Simply titled “The P… Read More

By PerformLine | May 22, 2024Welcome to the PerformLine Regulatory Compliance Roundup, home of the latest news, articles, and reports from our industry, curated for you. Let’s get int… Read More

By PerformLine | May 21, 2024 When a new regulatory update is issued—whether it’s the Federal Reserve changing interest rates or a new rule requiring updates to disclosures u… Read More

By PerformLine | May 15, 2024In a guidance published in June of 2023, the Federal Deposit Insurance (FDIC), Federal Reserve, and Office of the Comptroller of Currency (OCC) outlined a frame… Read More

By PerformLine | May 8, 2024Welcome to the PerformLine Regulatory Compliance Roundup, home of the latest news, articles, and reports from our industry, curated for you. Let’s get into… Read More

By PerformLine | May 7, 2024In its continued efforts to reduce “junk fees,” the Consumer Financial Protection Bureau (CFPB) banned excessive late fees on credit cards by capping… Read More

By Gianna Kennedy | May 3, 20242023 was a year of increased regulatory scrutiny for bank-fintech partnerships. This, coupled with a challenging macroeconomic environment and an election yea… Read More

By PerformLine | April 26, 2024Over the past 5 years, higher education companies have faced over 40 enforcement actions related to consumer protection, resulting in massive fines totaling o… Read More

By PerformLine | April 24, 2024Welcome to the PerformLine Regulatory Compliance Roundup, home of the latest news, articles, and reports from our industry, curated for you. Let’s get i… Read More

By Rhonda McGill | April 19, 2024COMPLY is turning 2! To celebrate, we have pulled together a compilation of some of our favorite moments from the last couple of years so that we could high… Read More

By PerformLine | April 18, 2024At the end of last year, the FDIC finalized updates to its rules governing the use of the official FDIC signs and advertising statements and clarified its reg… Read More

By Xavier Holland | April 17, 2024Welcome back to our Compliance Superhero Series! Every month, we highlight a compliance professional who we feel is doing excellent work and ask them about… Read More

By PerformLine | April 12, 2024Starting 2024 off strong, federal and state regulators were particularly active, finalizing 17 enforcement actions against consumer finance companies, totalin… Read More

By PerformLine | April 10, 2024Welcome to the PerformLine Regulatory Roundup, home of the latest news, articles, and reports from our industry, curated for you. Let’s get into it… Read More

By PerformLine | April 10, 2024Welcome to the PerformLine Regulatory Compliance Roundup, home of the latest news, articles, and reports from our industry, curated for you. Let’s get i… Read More

By PerformLine | April 10, 2024Welcome to the PerformLine Regulatory Compliance Roundup, home of the latest news, articles, and reports from our industry, curated for you. Let’s get i… Read More

By Rhonda McGill | April 4, 2024As difficult market conditions, limited bandwidth, and stagnant budgets continue to pose challenges for compliance teams, many organizations have shifted the… Read More

By PerformLine | March 27, 2024Advertising and marketing spend can be in the millions per year for organizations in the financial services space. With such a substantial and expensive inves… Read More

By PerformLine | March 27, 2024Welcome to the PerformLine Regulatory Roundup, home of the latest news, articles, and reports from our industry, curated for you. Let’s get into it… Read More

By PerformLine | March 20, 2024Now more than ever, it’s critical for mortgage lenders to have a social media presence in order to connect with prospective borrowers. For most people… Read More

By PerformLine | March 19, 2024Based on a recent survey, the State of Marketing Compliance Report provides valuable insights into how top banks and financial services companies perceive the… Read More

By Rhonda McGill | March 15, 2024Fintech Meetup provides an opportunity for the fintech industry to connect and collaborate to shape the future of fintech. PerformLine and FS Vector were bo… Read More

By Xavier Holland | March 14, 2024Welcome back to our Compliance Superhero Series! Every month, we highlight a compliance professional who we feel is doing excellent work and ask them about… Read More

By PerformLine | March 13, 2024Welcome to the PerformLine Regulatory Roundup, home of the latest news, articles, and reports from our industry, curated for you. Let’s get into it… Read More

By John Zanzarella | March 11, 2024As banks are looking to grow and scale their fintech partnership programs more cautiously amidst increasing regulatory scrutiny, PerformLine is making the… Read More

By Gianna Kennedy | March 8, 2024The dynamic between marketing and compliance teams can sometimes feel like a tightrope walk, especially for those in highly regulated industries like consum… Read More

By PerformLine | March 7, 2024This week, the CFPB finalized a rule that bans excessive late fees for credit cards. Below is a brief summary of the rule, who it impacts, and what it means… Read More

By Rhonda McGill | March 1, 2024Each year, PerformLine conducts a survey of marketing compliance professionals throughout the consumer finance industry to provide insights into the current… Read More

By PerformLine | February 22, 2024PerformLine reviews, monitors, and flags hundreds of thousands of marketing assets each day for potential compliance violations. Through those insights, we… Read More

By Gianna Barrere | February 21, 2024Regulatory scrutiny for bank and fintech partnerships is continuing to increase. This, coupled with a challenging macroeconomic environment and an elect… Read More

By Xavier Holland | February 20, 2024Welcome back to our Compliance Superhero Series! Every month, we highlight a compliance professional who we feel is doing excellent work and ask them ab… Read More

By PerformLine | February 17, 2024Ensuring marketing compliance and consumer protection in today’s regulatory environment is critical for Buy Now, Pay Later lenders.  In this… Read More

By Rhonda McGill | February 16, 2024There has been a shift in how regulators are approaching regulation of BaaS and fintechs. As enforcement actions continue to increase, having a well… Read More

By PerformLine | February 13, 2024In the bustling metropolis of Krakenville, where skyscrapers pierced the sky and corporate offices thrived, Emily Parker and Joe Turner found themselves on… Read More

By Rhonda McGill | February 13, 2024We kicked off 2024 with our first mortgage compliance roundtable of the year earlier this month, where I was joined by industry professionals at leading… Read More

By PerformLine | February 5, 2024In the second half of 2023, federal and state regulators were particularly active, finalizing over 20 enforcement actions against consumer finance companies… Read More

By PerformLine | February 3, 2024Marketing is a crucial aspect of any business but, for those in the consumer finance industry, it also comes with various regulations and compliance require… Read More

By Rhonda McGill | February 2, 2024In today’s dynamic compliance landscape, marketing compliance remains an overlooked realm within banks and fintechs. The potential solution? Increas… Read More

By Rhonda McGill | January 19, 20242024 is already shaping up to be an unprecedented year that will continue to be filled with regulatory and compliance pressures including increased rulema… Read More

By Xavier Holland | January 17, 2024Welcome back to our Compliance Superhero Series! Every month, we highlight a compliance professional who we feel is doing excellent work and ask them abo… Read More

By Rhonda McGill | January 5, 2024Facing another record-breaking year of consumer complaints in 2023, the consumer finance industry faces a pivotal crossroads. This surge, along with intens… Read More

By Xavier Holland | December 19, 2023Welcome back to our Compliance Superhero Series! Every month, we highlight a compliance professional who we feel is doing excellent work and ask them ab… Read More

By Ashley Cianci | December 15, 2023If you missed our session at Money20/20 this year on The New Era of Banking Efficiencies, you’re in luck. Today’s episode is the second part… Read More

By John Zanzarella | December 13, 2023Facing another record-breaking year of consumer complaints in 2023, the consumer finance industry faces a pivotal crossroads. This surge, along with in… Read More

By Ashley Cianci | December 1, 2023If you missed our session at Money20/20 this year on The New Era of Banking Efficiencies, you’re in luck. This COMPLY Podcast episode is the first p… Read More

By Rhonda McGill | November 27, 2023We just wrapped up our final mortgage compliance roundtable of the year earlier this month. As we’re looking ahead to what’s projected to… Read More

By PerformLine | November 21, 2023Regulatory scrutiny for banks is more intense than ever. Heightened oversight from regulatory bodies such as the OCC, FDIC, and CFPB makes compliance a top… Read More

By Ashley Cianci | November 17, 2023This COMPLY Podcast episode is part three of a discussion between Rhonda McGill, PerformLine’s Senior Director of Client Success, and Kimberly Mont… Read More

By Xavier Holland | November 14, 2023Welcome to our Compliance Superhero Series! Every month, we highlight a compliance professional who we feel is doing excellent work and ask them about t… Read More

By Gianna Barrere | November 8, 2023In the high-stakes world of consumer finance, a brand’s reputation is everything. Failure to address consumer issues and complaints, misleading or… Read More

By Ashley Cianci | November 6, 2023With regulators honing in on consumer protection issues amidst an increasingly complex marketing and partnership ecosystem, it can seem impossible for ban… Read More

By Ashley Cianci | November 3, 2023Episode Description This COMPLY Podcast episode is part 2 of a discussion between Rhonda McGill, PerformLine’s Senior Director of Client Success… Read More

By Claire Milazzo | October 31, 2023Last week, we joined thousands of the financial sector’s leading professionals in Las Vegas for the Money20/20 USA conference.  A key theme… Read More

By PerformLine | October 23, 2023A recent analysis of consumer complaints submitted to the Consumer Financial Protection Bureau (CFPB) uncovered several key trends presenting … Read More

By Ashley Cianci | October 20, 2023Episode Description This COMPLY Podcast episode is part one of a discussion between Rhonda McGill, PerformLine’s Senior Director of Client Succes… Read More

By Xavier Holland | October 18, 2023Welcome to our Compliance Superhero Series! Every month, we’ll highlight a compliance professional who we feel is doing excellent work and ask them… Read More

By PerformLine | October 17, 2023Brand monitoring is a crucial component of marketing compliance, ensuring that a company’s brand is upheld accurately and consistently across channels… Read More

By Ashley Cianci | October 6, 2023Episode Description This week I sat down with a special guest, Christina Tetreault, with the California DFPI, to discuss:  How partnerships betw… Read More

By Ashley Cianci | September 22, 2023Episode Description This week, I sat down with our Content Marketing Manager here at PerformLine, Gianna Barrere, to discuss our annual Complaint Ris… Read More

By Gianna Barrere | September 15, 2023In the first half of 2023, there have already been over 100 enforcement actions taken against financial services organizations from federal, state, and… Read More

By Xavier Holland | September 14, 2023Welcome to our Compliance Superhero Series! Every month, we’ll highlight a compliance professional who is doing excellent work and ask them about… Read More

By PerformLine | September 10, 2023For credit card issuers, protecting your brand’s reputation is crucial—especially across a channel as widely used and powerful as social media… Read More

By Sara Emil | September 9, 2023If you’re already leveraging PerformLine’s compliance solutions for some of your marketing channels, you’re on the right track.  Bu… Read More

By Ashley Cianci | September 8, 2023Episode Description In this COMPLY Podcast episode, I sat down with our SVP of Sales here at PerformLine, John Zanzarella, to discuss the Benefits of… Read More

By PerformLine | September 7, 2023For credit card issuers, ensuring that your affiliate partners are promoting your brand accurately and compliantly across the web is critical. Yet, achievi… Read More

By John Zanzarella | September 7, 2023Over the past couple of years, the Federal Reserve has implemented a series of interest rate hikes to combat inflation, with a total of 11 increases si… Read More

By Gianna Barrere | August 31, 2023In today’s fast-paced marketing landscape, compliance isn’t just a buzzword—it’s a critical factor for a consumer finance company… Read More

By Ashley Cianci | August 25, 2023Episode Description This week I sat down with our Senior Director of Client Success here at PerformLine, Rhonda McGill, to discuss the state of mortgage… Read More

By PerformLine | August 18, 2023In today’s fast-paced information-sharing landscape, the partnership between marketing and compliance teams has become vital. Marketing compliance is a… Read More

By Rhonda McGill | August 7, 2023Last week, I was joined by mortgage professionals for yet another compliance roundtable to discuss the most pressing issues facing the industry today. … Read More

By Ashley Cianci | August 4, 2023Episode Description This COMPLY Podcast episode features a special guest, Faraz Rana, Founding Team Member and Former Chief Legal Officer at Bread and cu… Read More

By Claire Milazzo | August 2, 2023The Consumer Financial Protection Bureau (CFPB) recently published its 30th issue of its Supervisory Highlights, which specifically focuses on unfair, dece… Read More

By Ashley Cianci | July 13, 2023Episode Description This episode of the COMPLY Podcast features a very special guest, Sandhya Brown, Assistant Director in the Division of Financial Pract… Read More

By PerformLine | June 28, 2023For consumer finance companies, protecting your brand’s reputation is crucial, especially across email marketing, where thousands upon thousands of email… Read More

By PerformLine | June 27, 2023For consumer finance companies, having the right technology and controls in place is just one step towards complete marketing compliance.   The ne… Read More

By PerformLine | June 22, 2023Is your compliance team struggling to keep up with reviews and approvals of content coming from your fast-moving marketing team or partners?  Is your c… Read More

By PerformLine | June 15, 2023For consumer finance companies, protecting your brand’s reputation is crucial—especially across a channel as widely-used and powerful as social med… Read More

By PerformLine | June 13, 2023For consumer finance companies, ensuring regulatory and brand compliance across the web is critical. Yet, achieving comprehensive compliance is impossible with… Read More

By Ashley Cianci | June 9, 2023Episode Description Show Notes: The Top UDAAP Compliance Issues Report: https://bit.ly/43lT1FB Watch On Demand – Minimizing UDAAP Co… Read More

By Michael Gibney | June 7, 2023Navigating the complexities of compliance monitoring requires a powerful engine. Enter PerformLine’s rule engine—the driving force behind effecti… Read More

By PerformLine | June 1, 2023As Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) and fair lending regulatory developments continue to unfold, compliance professionals face the diffic… Read More

By Ashley Cianci | May 26, 2023Episode Description This COMPLY Podcast episode is the first part of a conversation between four industry experts—James Kim from Troutman Pepper, Bri… Read More

By Gianna Barrere | May 23, 2023As the current economic environment poses financial challenges to consumers, both federal and state regulators have been increasing their scrutiny of UDAAP… Read More

By Gianna Barrere | May 12, 2023Once a quarter, we gather mortgage leaders to discuss industry best practices for ensuring compliance and consumer protection. This was our most collaborativ… Read More

By Ashley Cianci | May 12, 2023Episode Description This week’s COMPLY Podcast is part two of a conversation between our SVP of Sales John Zanzarella, and two heavy hitters in marke… Read More

By PerformLine | May 4, 2023Are you having trouble identifying areas of improvement for your customer service team based on the feedback you receive from customer calls? Are you tired of… Read More

By Ashley Cianci | April 28, 2023Episode Description In this week’s podcast our SVP of Sales John Zanzarella, sits down with two heavy hitters in marketing compliance – Alexa… Read More

By PerformLine | April 26, 2023Both call center performance management and call center compliance are crucial for consumer finance organizations to maintain customer satisfaction and loyalt… Read More