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USAA Life Partners with Human API to Transform Life Insurance


USAA Life Insurance Company (USAA Life) has announced the next step in the evolution of its life insurance offering by partnering with Human API, the leading health data platform. Pairing USAA Life’s rich experience with digital health data and Human API’s industry-leading technology will drive transformation in the life insurance buying process to create an unmatched member experience.

USAA Life will continue to expand the use of digital health data in the life insurance underwriting process through its implementation of Human API’s Health Intelligence Platform, including its vast patient portal network, HIPAA-authorized networks, and APS retrieval services, all powered by Human API’s smart order orchestration. The Human API platform connects to 30,000+ data sources in the US, including EHR networks, HIEs, provider networks and more, providing widespread digital health data access for over 13 million USAA members. Prioritizing digital health data will improve the USAA member experience and help members acquire important life insurance coverage faster and easier.

Human API’s proprietary data normalization engine expands the utility of digital health data, delivers deeper data insights, and unlocks exciting new opportunities through the development of this unique data asset. As USAA Life continues to drive towards the future of automated underwriting, the partnership with Human API will ensure that USAA will deliver the best experience to its members today and in the future.

“Human API’s platform further expands our ability to provide our members the best experience buying life insurance,” said Chris Flint, senior vice president and general manager, life insurance at USAA Life. “We were the first company to use digital health data and are continually looking for ways to improve our processes—including increasing the percentage of medical records we can receive digitally, which cuts down on the time that it takes to get life insurance coverage.”

“We are thrilled to be working with USAA. Human API is excited to assist USAA in continuing to deliver the best in services and experience to their members and we look forward to helping USAA power the future of digital health data and underwriting automation,” says Andrei Pop, CEO of Human API.



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