1. Shopify

If you’re in the e-commerce space, you’re probably heard of Shopify. Launched in 2006, Shopify has grown to be the most popular e-commerce platform that allows businesses to sell online, offline, and everywhere in between.

Shopify has introduced several AI tools designed to help merchants manage their stores and boost sales. One of these tools is Shopify Magic, which uses AI to generate product descriptions for merchants. Merchants can enter a few keywords to target in search results and select a tone, and Shopify Magic will create a product description in seconds

According to Shopify, this feature can help merchants save time and create a consistent tone across many products in their stores.

In addition to Shopify Magic, there are other AI-powered apps available on the Shopify app store that can help merchants with tasks such as customer service, fraud detection, and product recommendations. Some of these apps are described in this article.

Shopify is known for its user-friendly interface, making it easy for businesses to set up an online store quickly and easily.

2. Moda

Moda is an AI e-commerce growth platform that unifies all your customer touchpoints across all your systems, from site interactions to behavioral data, all in a single view. Essentially, with Moda, you will know what your customer like, what makes them buy, and what keeps them happy. 

It helps merchants discover and act on what really matters to each customer in real-time. Moda automatically maps and updates all your customers into intelligent segments. Dive into segments that need attention with the right campaigns to boost your revenues. You can pick from hundreds of prebuilt flows across the customer journey. 

For example, you want to recover lost sales from your VIP customers. Pick a template and customize it with their easy drag-and-drop editor with data superpowers. Then create beautiful email and SMS experiences in minutes that convert.

Finally, uncover what’s working and what’s not across your customers and your campaigns and what needs attention. With Moda analytics, you can take data-driven decisions that drive long-term sustainable growth.

3. GetResponse

GetResponse is a comprehensive marketing automation platform that provides e-commerce businesses with powerful AI tools to grow their audience, engage with their subscribers, and turn subscribers into paying customers. 

GetResponse is at the forefront of digital marketing and e-commerce AI solutions. 

First, GetResponse users can create and expand their digital footprints with an AI-driven, code-free website builder for creating an attractive online presence.

Next, e-commerce sellers can personalize customer shopping experiences and email campaigns with automated, AI-driven product recommendations. 

Basically, using advanced artificial intelligence algorithms, GetResponse matches your product offerings to the unique preferences, needs, and habits of each store visitor. 

Lastly, GetResponse’s AI email generator creates engaging and attention-grabbing email campaigns. This tool lets you create engaging, industry-specific emails optimized for your goals, complete with compelling subject lines and email copy.

4. Gorgias

Gorgias is a full-featured customer service and live chat software designed specifically for Shopify, Magento, and BigCommerce stores. 

Gorgias streamlines customer service processes and saves your company time and money with features such as email integration, autoresponders, ticket management, customer history tracking, and request assignment.

Gorgias integrates various communication channels, such as email, live chat, phone, Facebook, Instagram, and contact pages, into a single unified view, providing a true all-in-one helpdesk experience. 

What truly distinguishes Gorgias is its AI-powered helpdesk, which essentially analyzes past customer support tickets and learns your brand’s voice using machine learning and GPT-3 technology. 

This saves your agents time while ensuring consistency in communication by suggesting brand-aligned responses for each ticket.

Importantly, Gorgias keeps control of customer interactions by only delivering draft responses for agents to edit and approve. This ensures that your brand’s message remains accurate and consistent.

5. Katana

Katana’s cloud manufacturing software stands out as a standout option, offering a simple platform that assists businesses in streamlining their inventory and order management processes.

Katana provides a unified platform for tracking and managing all of your sales channels, including real-time inventory tracking, automated raw material allocation, and simple sales order fulfillment.

Katana not only monitors demand but also automatically adjusts your production schedule to align with manufacturing operations, ensuring peak efficiency.

Businesses can use Katana to make accurate manufacturing and purchasing decisions by utilizing real-time data management systems. As the software uses your Bill of Materials and operations data, manufacturing cost calculations become more efficient.

In addition, the software enables the prioritization of production and sales channels based on raw material availability.

The dangers of manual data entry are well known, as even a single typo can devastate order management systems. Katana mitigates this risk by allowing your eCommerce platform to be synchronized with the software, resulting in smoother operations for orders and sales activities.

Katana’s order management system correlates your product inventory with sales data, allowing you to track inventory and stock levels in real time.

Katana’s end-to-end Order Management Software not only allows you to closely monitor daily tasks via the Shop Floor App, but it also ensures efficient sales order fulfillment by tracking your multichannel inventory.

Manufacturing task prioritization is as simple as dragging and dropping providing accurate status updates and completion dates to keep sales teams informed.

6. CreatorKit

CreatorKit is the first AI photo and video creator built for e-commerce marketing. 

You can choose your product from the Shopify admin and Creator Kit will turn your product images into high-performing pieces of content with AI. 

Its AI photo tool lets you create images with any background you want. 

With CreatorKit, you can also create videos in seconds. Use your product photos with hundreds of video templates and make any final edits on our online editor, which is deeply integrated into the Shopify platform. 

You can remove backgrounds right from the editor and add images, videos, fonts, design assets, and more.

The tool lets you also set up your brand kit that will automatically apply your brand and all the video templates.

7. Jungle Scout

Jungle Scout’s Listing Builder leverages OpenAI’s ChatGPT to generate Amazon product listing content in seconds using the top keywords from your keyword bank.

With Jungle Scout’s Listing Builder you create and optimize data-driven listings to help you rank higher on Amazon. With its simple design, Listing Builder lets you easily import your existing listings, or you could even start from scratch. Then simply select your keywords and start optimizing. 

Organized by search volume, use your keyword bank to quickly identify the most impactful keywords not being used in your listing. 

Listing Builder’s AI Assist will help you write compelling listings with just the click of a button, taking your top keywords to generate a high-performing title, compelling bullet points, and an expansive product description. 

And as you edit, Jungle Scout’s AI-driven listing optimization score will provide you with live feedback and instant recommendations. What’s also cool is it saves your changes, so you never lose any progress. 

Once you’re all finished, click Sync to Amazon, and your changes will now automatically go live on your Amazon listing. Listing Builder’s workflow and integrated AI technology simplify the optimization process so you can save time and be confident in your keyword strategy.

8. AiTrillion

AiTrillion is an AI ecommerce platform that offers a comprehensive suite of marketing solutions, all powered by artificial intelligence. 

AiTrillion’s key features include an AI-powered customer segmentation that can improve your productivity, effectiveness, and ROI. The solution gives you the power to build and understand your audiences, then quickly activate relevant campaigns targeted to exactly the right audience.

AiTrillion recommendation engine enables a higher level of personalization to give store owners the power to send personalized product recommendations in real time.

The solution also offers an email marketing tool that allows you to create personalized and targeted email campaigns that drive engagement and conversions.

Plus, they have advanced automation capabilities, such as triggered campaigns, segmentation, and dynamic content, so your customers receive the right message at the right time.

On top of that, the platform also offers AI-driven customer analytics, providing valuable insights into customer behavior and preferences. These insights help you make informed decisions and optimize your campaigns based on real-time data.

Finally, AiTrillion’s seamless integration with popular e-commerce platforms ensures a smooth and efficient workflow, enhancing the overall effectiveness of marketing efforts.

9. Ocoya

It’s no secret that the most successful brands have mastered the art of social media marketing. Ocoya helps you do just that by allowing you to manage all of your accounts from one place. You can create Facebook ads, schedule YouTube videos, and craft Instagram posts effortlessly using this one platform.

But what really sets Ocoya apart from all the other platforms out there is Travis—their AI writing assistant that creates unique, individualized messages, engaging social media post captions, and product descriptions in 26 languages, Travis makes it easy to ensure that your e-commerce social media marketing strategy is top-notch. 

With Ocoya’s post scheduling feature, you can make sure your posts are seen by as many eyes as possible—and if you’re looking for an even bigger boost in exposure? Their Facebook ads tool will help you reach thousands or even millions of potential customers in no time at all.

10. Octane

Octane is one of the best AI Shopify tools that brings a unique approach to understanding and personalizing your customers’ shopping experience. This quiz builder serves thousands of Shopify and eCommerce brands, combines artificial intelligence capabilities and customer insights to create a personalized shopping journey for each customer.

Its intelligent Quiz assists customers in locating the right product, learning about your brand, and making a successful purchase. You can engage your customers, recommend products based on their responses, and provide a tailored educational experience.

The platform also includes an Insights Analyst feature, which also employs artificial intelligence to analyze all of your product reviews. This feature is useful whether you have hundreds or thousands of reviews because it sifts through this valuable data to provide actionable insights that can inform your business strategies.

11. Maropost

Maropost is a premium e-commerce solution that consists of 2 modules; commerce cloud and marketing cloud.

This ecommerce AI platform uses machine learning to analyze customer data and behavior to optimize marketing campaigns and increase revenue.

Maropost’s eCommerce site search and AI personalization software provides relevant search results and improves store conversion rates.

Maropost’s Da Vinci is an enterprise AI that leverages machine learning and machine intelligence technology to provide advanced marketing automation capabilities.

Finally, Maropost recently acquired Findify, an AI-powered e-commerce platform that uses machine learning and big data to deliver next-generation merchandising, search, product recommendation, and more.

12. ActiveCampaign

This list of best ecommerce AI tools wouldn’t be complete without ActiveCampaign – one of the best customer experience platforms that goes the extra mile in providing the ultimate eCommerce CRM and marketing automation solution. 

ActiveCampaign can automate nearly any marketing task, from email marketing to abandoned cart recovery, making it an essential tool for any e-commerce business.

The platform lets you improve communications across email, text, messaging, chat, and social media based on previous browsing and shopping behavior, and interact with everyone in your database.

In addition to automating marketing tasks, the ActiveCampaign CRM system also provides powerful segmentation and personalization features that can help you create highly targeted campaigns that resonate with your customers.

ActiveCampaign also offers integrations with all major ecom platforms, including Shopify, WooCommerce, BigCommerce, and more. 

13. HubSpot

HubSpot offers free CRM software that can help e-commerce businesses understand customer buying patterns, segment their customers, and automate campaigns using its robust marketing automation platform.

One of the reasons we selected HubSpot as the best CRM for e-commerce is its integration with popular platforms like Shopify and WooCommerce, allowing you to sync customer data and gain insights into customer behavior.

HubSpot provides marketing tools to engage with customers and sells to them better. With its marketing automation capabilities, you can deliver the right message to the right person at the right time.

To top it off, HubSpot CRM offers an e-commerce marketing dashboard that can help businesses track and report on revenue streams.

14. Freshdesk

Freshdesk is an AI-powered customer support tool that can help businesses streamline conversations whether they take place via email, phone, or other channels.

They recently released some really interesting intelligent automations that are capable of streamlining agent workflows and resolving routine queries with AI. Freshdesk can proactively suggest new resolutions based on past tickets, eliminating those tedious processes.

Freshdesk uses machine learning to provide personalized and consistent experiences to all customers. It can help educate customers about products and services and suggest solutions to their issues.

Freshdesk can proactively assist customers by providing relevant content when they need it. When customers are inactive on a page for a long, it acts as a trigger for chatbots to strike up conversations with customers.

15. Zoho Desk

Zoho Desk is a customer service platform that combines all of your customer interactions from different channels, such as phone, email, live chat, SMS text, and social media, into a single interface.

Zoho Desk incorporates artificial intelligence (AI) technology into its help desk system by providing an AI assistant named Zia, which is like your personal customer service expert.

Customers can chat with Zia directly from the mobile app or website, and Zia will process their inquiries and recommend appropriate solutions from the Knowledge Base. What’s great about Zia is that it also alerts managers to topics where the solutions are ineffective, ensuring that there are no loose ends.

Then based on the most recent customer response, Zia assigns a positive, neutral, or negative sentiment score to each ticket. This allows agents to consider the customer’s emotions when deciding which tickets to approach first.

Zia handles incoming tickets and tags them appropriately. Tags assist agents in identifying tickets that match their skill sets and referencing previous tickets. 

And here is what’s very clever about Zia. When Zia is not sure about which tags to assign to a ticket, she asks the user, and this is how she learns to help better the next time.

Finally, the Reply Assistant powered by Zia in Zoho Desk pre-populates help desk messages that support agents can send with a single click. Zia recognizes key terms in a ticket and populates the response with them.

15. Moosend

Moosend is a marketing automation platform that offers a variety of AI tools for ecommerce businesses.

First, Moosend can help businesses recover lost sales with relevant cart abandonment email automation.

Moosend AI’s marketing automation features enable businesses to put together a targeted sequence of trigger-based emails that will be sent out to a segmented audience.

You can easily integrate Moosend with your e-commerce platform, like WooCommerce or Shopify, to optimize conversion rates with cart abandonment and product recommendation emails.

By leveraging the power of Moosend AI, businesses can optimize their operations, boost sales, and enhance the customer experience.

16. AdCreative

It should not come as a surprise that the most successful e-commerce brands mastered the art of paid media. AdCreative helps you do just that by helping you to generate custom ad creatives for your entire eCommerce product catalog.

In essence, the tool uses AI-powered algorithms to analyze successful ads and then, based on them generate creative ideas, saving you time and boosting your ad performance.

AdCreative supports all of the major ad platforms, including Facebook, Instagram, and Google Ads, and generates ads that align with the platform’s best practices. 

17. TinyEinstein

TinyEinstein is an AI tool for ecommerce that helps Shopify store owners grow their stores faster. It replaces email service providers and marketing managers, saving merchants big bucks. 

TinyEinstein uses the power of artificial intelligence to automate marketing tasks, such as sending weekly newsletters, recovering abandoned carts, welcoming new email subscribers, and even thanking new customers. 

It also provides real-time campaign and revenue reports, pop-up forms, and GPT-4-powered email campaigns and automations. 

TinyEinstein offers a 7-day free trial, and pricing starts at $3/month for unlimited messages for up to 100 contacts.

18. Revealbot

In today’s fast-paced eCommerce environment, streamlining and automating ad management is key to drive sales in ecommerce stores of any size.

Revealbot, a robust digital ad management platform, empowers businesses to automate their paid advertising campaigns across a multitude of platforms including:

• Facebook
• Google
• Twitter
• Snapchat
• TikTok
• And more

Revealbot enables businesses to automatically boost, pause, and adjust ads based on live performance metrics. The platform performance indicators like ROAS and Facebook and Google Pixel metrics as often as every 15 minutes, ensuring you’re always in sync with your campaign dynamics.

It also simplifies performance tracking with comprehensive cross-platform reports. With Revealbot, you’ll get insights into your campaign’s performance on platforms like Google Analytics, Google AdWords, Mailchimp, and more, directly in your email or even Slack.

Revealbot is more than an ad management tool—it’s a strategic partner that helps eCommerce businesses leverage automated digital advertising to achieve their growth goals.

19. HelloRep

HelloRep.ai stands at the forefront of eCommerce solutions as a conversational shopping assistant. Its unique approach to customer interaction, powered by artificial intelligence, delivers personalized shopping experiences that keep customers engaged.

How does it work? Well, HelloRep.ai leverages advanced behavioral AI to understand and cater to individual customer preferences, ensuring a tailored shopping experience that resonates with each visitor. Alongside, its conversational AI, powered by ChatGPT, handles the entire shopping process, including checkout, right within the chat interface, offering customers an easy and seamless purchasing journey.

A standout feature is HelloRep.ai’s Rescue Algorithm, which is, according to the vendor, capable of predicting with 92% accuracy when a shopper is about to exit the website.

With a simple, engaging conversation it draws customers back in, effectively reducing cart abandonment and boosting sales. HelloRep is fully mobile optimized making is an excellent fit for eCommerce businesses looking to optimize the mobile shopping experience.

HelloRep integrates with your Shopify store so you can to harness the full potential of conversational AI. The platform also offers branding options, giving you the flexibility to customize their chatbot’s look, feel, voice, and tone to align with your brand.

19. Sniffie

Sniffie’s AI pricing software mechanism relies on machine learning to analyze prices and product demand over time. 

It then identifies the most profitable price point for each individual product. Depending on the volume of historical data and sales, this intelligent process typically takes one to two months, ensuring your pricing is optimized for maximum profitability.

Every price change is meticulously tracked and analyzed by Sniffie’s AI, providing comprehensive oversight of your pricing strategy. The platform is designed to incorporate any data points into your pricing view, providing in-depth insights that inform strategic decisions.

Our research shows that Sniffie is also praised by users for its user-friendly experience. You can create tailored pricing views that meet your specific needs, and the platform’s quick filter feature enables you to focus on what truly matters so that you can filter and organize products according to your preferences.

20. Browse.ai

Browse.ai is revolutionizing the way companies monitor their competitors and suppliers. This innovative tool automates crucial processes such as price and inventory tracking, saving businesses significant time and resources.

It’s super simple to set up. You don’t need any technical expertise or coding know-how to start scraping data. In just a few clicks, you can direct the tool to your competitor or supplier’s website, select the product categories or details you want to monitor, and let the AI-powered robot extract and monitor the necessary data.

Now, compared to other AI pricing software, Browse is kind of like a web scraper, so besides pricing and inventory, you can also monitor availability, reviews, or any other information displayed on the site. You can then integrate this valuable data with your existing tools, bringing all your key insights into one manageable place.

Browse.ai offers flexibility when it comes to scheduling. Need to run checks once a week? Or every five minutes during peak business hours? With Browse.ai, any schedule is possible.

What we also like about this tool is that once set up, Browse.ai works automatically in the background, alerting you when any changes occur. It’s the hands-off, worry-free solution to staying ahead in the ever-competitive eCommerce landscape. 

21. Dialogue

Dialogue is an e-commerce personalization and conversion solution that provides advanced tools to assist online stores in converting store visitors into customers and customers into repeat buyers.

Dialogue is intended to be a fully automated e-commerce optimization solution. It provides AI-powered product recommendations, upsells, bundles, customizable customer segmentation, rich content carousels, and other features.

Dialogue examines and analyses data from an e-commerce site in order to understand buyer patterns and provide enhancements to create a better customer experience.

When compared to other solutions, Dialogue allows merchants to create AI-powered recommendations in seconds and customize them to fit their brand identity. Dialogue is designed for both novice and advanced merchants, with features ranging from simple to use beautiful templates to an advanced CSS editor.

22. 10Web

10Web is an AI eCommerce website builder that offers WooCommerce hosting, website templates, and different plugins. 

The AI website builder allows users to create a website with AI-generated content and images. It also offers a variety of templates that can be customized to fit the needs of any business – including e-commerce business.

This can be useful for e-commerce businesses that want to quickly build a website with minimal effort. 

10Web.io offers managed WordPress hosting on Google Cloud, which provides fast and secure hosting for WooCommerce websites.

10Web.io offers e-commerce plugins that can help businesses optimize their website and improve their online presence, such as product page customization, product description generation, and order and inventory tracking.

23. Chargeflow

Chargeflow is an innovative, fully automated solution designed to streamline the management of chargebacks, a common challenge for many eCommerce businesses. 

Chargeflow uses artificial intelligence to tackle chargebacks head-on. It features an AI-driven evidence builder that uses millions of data points to strengthen your position in chargeback disputes, significantly boosting your chances of winning.

Beyond its dispute management capabilities, Chargeflow offers comprehensive analytics and active fraud protection. This ensures you are not only safeguarded from fraudulent transactions but also equipped with valuable insights to make informed business decisions.

What sets Chargeflow apart is its success-based pricing model. This means you only pay when Chargeflow successfully recovers chargebacks for your business. It’s a win-win solution: Chargeflow effectively manages your chargebacks, and you only pay for proven results.

So if you’re tired of getting bogged down in time-consuming dispute resolution, Chargeflow may be the perfect solution for you.

24. InVideo

InVideo is a transformative AI video maker that will help you create high-quality videos for your online store. You don’t need to be a pro with decades of experience and an expensive camera setup. Just select the right t