It is fascinating the way advancing technologies are constantly transforming our lives – past, present, and future. Take generative artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), for instance. These marvels of the modern world are reshaping the course of human progress like never before.

As they Connect The Dots – CTD – Technologies to simplify, integrate, and automate the processes at the core of digitalization-powered growth, we remain on the path of the swiftest futuristic development.

However, how CTD Techs Pvt Ltd is doing it?

Ganesh Somasundaram, the Founder and CEO, cites a couple of solutions (out of many) to make us understand.

~ For the Admin department of global Airline: The challenges were many. They included,

• PNR and user data were sent using email, and the invoices were manually downloaded from Airline portals using that data.
• Then converted it to unloadable format and split the Excel into category wise. Accordingly need to merge the PDF files.
• The existing process had high error rates, delayed SLAs, and high daily volume.

“Now, at CTD Techs’, our solution in RPA was precise,” says Ganesh. “We deployed an unattended bot that reads data from Excel and downloads all invoices automatically. The BOT extracts the required fields from the PDF and updates them to the input file. It then converts data to unloadable format and splits the Excel based on the category. The BOT then merges the PDF document and sends the email to users for the further process.”

It led to substantial benefits:

• Over 90% of efforts are automated.
• AHT was reduced by 90%.
• Error rates reduced to 0.
• Significantly improved SLAs and operational quality.

~For Quality Management: The process was supplier reimbursement and claim list. The challenges were – the mapping of Part ID and Claim ID was a time-killing job for n number of goods and the chance of missing the data/error.

CTD Techs’ solution in RPA was perfect:

• Automated with processing time reduced to 90%.
• Zero error % and data loss.
• Report generation for every product for reimbursement.
• Transparent in goods movement.

Empowering the Digital Era

Ganesh adds, “We are the solution provider of RPA, AI, chatbot, technical consulting in any projects, IT staff augmentation, technical and soft skills training, IT product and IT project development.”

CTD Techs is an authorized partner of automation anywhere, including UiPath, Automation Edge, Microsoft and Kore.ai. Ganesh informs, “Our major clients are from Logistics, Automobiles, Manufacturing, Retail, Health Care, Insurance, BFS, Facility Management and Service industries. We are tool agnostic, provide cutting edge technology, and are a system integrator of ChatGPT.”

With 120+ global clientele, ROI of $20 Million, and 2+ million work hours saved, team CTD Techs holds 3500+ years of cumulative experience.

Ganesh explains, “As you know, artificial intelligence is rapidly transforming how we live and work. It is already being used in various industries, and its potential impact on the future is immense.

We are at the forefront of this transformation. We have a deep understanding of AI and are constantly innovating to develop new and better AI solutions. We have a strong team of experts who are passionate about AI, and we are committed to using AI to impact the world positively.”

He elaborates on the ways they are positioned as one of the best AI Solution Providers:

• “We have a deep understanding of AI. We have been working with AI for many years, and we have a deep understanding of the technology. We know how to develop and deploy AI solutions that are effective and scalable.”
• “We are constantly innovating. We are always looking for ways to use AI to solve problems and create new opportunities. We have a team of experts constantly researching and developing new AI techniques.”
• “We have a strong team of experts. Our team is made up of experienced AI professionals who are passionate about using AI to make a positive impact on the world. We have a deep understanding of the technology, and we are committed to providing our clients with the best possible service.”

Honouring Excellence with CFO Awards 2023

Ganesh says they are proud to be at the forefront of the AI revolution. They are committed to using AI to solve problems and create new opportunities. They believe that AI has the potential to make a positive impact on the world, and they are excited to be a part of that.

Ganesh gives another example of their project done for Supply Chain Management: The process of the organization in question was complex in parts planning for production, logistics, daily report generation, quality check report, PR/PO creation, pickup calendar, BOM comparison, delivery tracking report, inventory report, critical part report, and vendor payment.

The challenges were multifaceted:

• Difficult in the planning of parts required for production.
• Report generation of the production details daily.
• Purchase Request and Order creation, Handling.
• The huge time involved in comparison to BOM.
• Criticality of updating the delivery status in portals.
• Data loss at inventory management and many.

Ganesh says, “This is where we provided our solution in RPA.”

• Automated the pre-planning of the parts required for production.
• Parts shortfall/Excess quantity can be avoided.
• BOM Comparison with multiple products made easy.
• Automated the execution of PR/PO.
• Up-to-date delivery data tracking automation.
• Automated daily report generation.

He furthers, “We could do these and many other miraculous things because we have been at the forefront of tech transformation from the beginning.”

Our Innovations at Your Fingertips

Here are some of the ways that Ganesh and his team made the company excel in AI Technology:

• They have invested heavily in AI research and development. A team of world-renowned AI researchers constantly work on new AI techniques. They also have a strong track record of commercializing AI research. They have developed several successful AI products and services.
• The strong team of AI experts comprises experienced AI professionals, passionate about using AI and committed to providing their clients with the best possible service.
• “We have a strong focus on customer success. We are committed to helping our clients achieve their goals with AI. We work closely with our clients to understand their needs, and we help them to develop and deploy AI solutions that are effective and scalable.”
• Clients greatly admire team CTD Techs’ professional qualities and values like Transparency, Openness, flexibility, and adding value to the company through business processes and industry best practices.

Being an experienced leader, Ganesh opines that adopting modern technologies like enhanced reality (ER) is significantly impacting the AI solution space. ER allows AI solutions to interact with the physical world more meaningfully, which opens up new possibilities for applications in areas such as healthcare, manufacturing, and customer service.

As the adoption of ER continues to grow, companies will need to adapt their offerings to take advantage of this new technology. This will require investing in new hardware and software and retraining their employees on how to use ER effectively. The adoption of ER is a major change in the AI solution space. “However, it also presents many opportunities we are willing to adapt. By investing in new technologies and retraining our employees, we can position ourselves as leaders in the ER-enabled AI market. We have started our journey by doing R&D to help factory workers troubleshoot equipment,” reveals Ganesh.

Unlocking Challenges to Grab Opportunities

He also accepts that in their current industry or world, they face many challenges, like competition, technological advancement, changing customer behaviour, finding skilled resources and adapting to digital transformation. To drive their company to overcome these challenges, team CTD Techs focuses on being agile, adaptable, and customer-centric. They continuously analyze market trends, gather data-driven insights, and make informed decisions. They collaborate with industry peers, invest in research and development, and stay ahead of the curve to lead the competition. “Remember that challenges can also present opportunities for growth and innovation if tackled strategically,” states Ganesh.

Ganesh says AI solutions are increasingly crucial for present and future industry scenarios. Over the past decade, AI has rapidly transformed numerous industries by enabling businesses to leverage data in previously impossible ways. He mentions, “We focus on some key areas where AI is making a significant impact like AI-powered Automations, Data Extraction with valuable insights with AI. We are working on some AI solutions that can revolutionize various industries and the potential innovations that can be brought to the table.”

Futuristically Intelligent Wisdom

In his advice to budding entrepreneurs aspiring to venture into the AI Solution space, Ganesh says,

*Do your research: What are the current trends in AI? What are the pain points that businesses are facing? What are the opportunities for AI solutions?

*Build a strong team: AI is a complex technology. The team should include people with expertise in data science, machine learning, and software development.

*Focus on a specific problem: It will help you to target your marketing and sales efforts and to build a strong reputation in your chosen field.

*Be patient, persistent, and focused on your goals.

*Partner with other businesses: To accelerate your growth and to reach a wider audience.

*Attend conferences and meetups: To network with other AI entrepreneurs and learn about the latest trends in AI.

*Stay up-to-date on the latest research: To develop innovative AI solutions.

Ganesh furthers that AI) is already used in a wide variety of industries, and its potential impact on the future is immense. In the future, AI is likely to play a major role in scaling our company’s operations and offerings.

“At CTD Techs, we have some specific ways that AI can help us, like automating tasks, improving efficiency, personalized offerings, and making better decisions. As AI continues to develop, we expect to see even more innovative ways to scale our company’s operations and offerings.”

“For example, AI could be used to create new products and services, to improve customer service, or to develop new marketing campaigns. As technology continues to evolve, we can expect to see even more innovative applications in the future. We will take majorly three things into our consideration to embrace AI.”

• Invest in the right technology,
• Build a Strong team, and
• Be open to change.

“By following these things, we believe we can position ourselves as leaders in the AI-enabled economy,” concludes Ganesh.

You can connect with team CTD Techs via its weblink – https://www.ctdtechs.com/ or [email protected] or [email protected] or +98844 04893, US/Canada:+13054249943 and Middle East:+91-9150051785.”

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