Conference Panel Review The speaker lineup at this year’s STAFFLINK Conference was impressively diverse, with luminaries from inside and outside the Real Estate industry treating atten… Read More

How to outsource work in Real Estate A beginner’s guide to setting up your Real Estate agency for success when using offshore staff. If you haven’t gone down the path of outsourc… Read More

Using data to make business decisions: An NPS case study Having a Net Promoter Score (NPS) gives you a snapshot of your customer experience, but the right way to approach NPS is to use the i… Read More

Real Estate and Artificial Intelligence Podcast Recently, podcast hosts Matt and Brendan sat down and discussed some of the most interesting parts of Joel Davis’ speech at the STAFFLIN… Read More

Podcast: Becoming the Leader You Want to Be with Nathan Want Are you the type of leader who is hands on? How do you achieve that without micromanaging? Are you a relaxed leader? How do you h… Read More

Be prepared to deliver outstanding service in 2024 You’ve no doubt heard it all before in Real Estate; your clients, whether tenants or landlords, expect more from your staff, and in l… Read More

Telling the Story of Property Management with 9 Shocking Stats “Just give me the facts”. We love property management, while for some it is an afterthought, something they feel… Read More

Buying a Rent Roll? How the Acquisitions Base prepares your team When we built the Acquisitions Base to simplify the process of buying rent rolls, we knew it was going to be a massive challe… Read More

“Hello, I’m Kon. I’m not a public speaker…” Kon Stathopoulos Speaker Review This is how Kon Stathopoulos, (McGrath West, North West, Hills & Hawkesbury) in… Read More

What’s holding your sales agents back? And what you can do about it? What’s the biggest challenge holding your sales agents back from achieving their maximum potential? A tough m… Read More

Want to buy a rent roll? Do these 5 things first Acquiring a new rent roll can set your business up for future success and take your agency to the next level, or it can be a comple… Read More

Embracing vulnerability as a leader with Michael Nitschke We recently had the opportunity with Michael Nitschke, exploring the challenges and obstacles he has overcome in his career to da… Read More

AI in Real Estate: Winners and Losers in the Race to Deploy Everyone’s talking about Artificial Intelligence, and generally, people fall into one of two camps; the optimists who believ… Read More

What an event we just had! This year’s Conference was our most ambitious yet. With more attendees than ever before and a diverse group of speakers from within and outside the world of… Read More

Meet the Guest Panelists at STAFFLINK Conference 2023 Every year at the STAFFLINK Conference, one of the most practical and insightful sessions is the panel discussion, where industry leader… Read More

PropertyMe at STAFFLINK Conference 2023 We are excited to be announce that PropertyMe will be partnering at STAFFLINK Conference 2023. PropertyMe are widely regarded as one of the most trust… Read More

Can Traditional Property Management Survive Property Managers leaving the industry? In the face of an unprecedented mass exodus, the traditional Property Management model finds itself stan… Read More

How SL Academy candidates are prepared for Real Estate When it comes time to expand your offshore team, the obvious assumption is that someone with experience in the Real Estate industry wil… Read More

The unexpected benefits of offshoring Offshoring has become an increasingly popular strategy in the Australian Real Estate industry, offering numerous benefits beyond mere cost reduction. Wh… Read More

Tapi at STAFFLINK Conference 2023 We are stoked to announce that property maintenance innovators Tapi will be partnering at STAFFLINK Conference 2023. It’s widely accepted that propert… Read More

How to approach NPS in Real Estate Let’s start off by stating the obvious. As a real estate business owner, customer satisfaction and loyalty go hand-in-hand with success. But first it… Read More

Inovayt at STAFFLINK Conference 2023 We are pleased to announce that financial services company Inovayt will be partnering with STAFFLINK Conference 2023. Inovayt, who started in 2007 as a m… Read More

Marketing departments, agency owners, and business owners love the idea of ditching their old dodgy website and replacing it with something flashy and new. Unfortunately, that often means di… Read More

SATS at STAFFLINK Conference 2023 We are excited to announce that Smoke Alarm Testing Services (SATS) will partner with STAFFLINK Conference 2023. From humble beginnings when they launched i… Read More

Property Management and Me Podcast with STAFFLINK: Structuring your Department for Efficiency. Christina Lennie, Chief Customer Officer at STAFFLINK was given the special honour of being th… Read More

Virtual Tours Creator at STAFFLINK Conference 2023 We are excited to announce the partnership of Virtual Tours Creator at STAFFLINK Conference 2023. Sometimes, a new technology comes along t… Read More

What is Client Success Management and why should you be using it? Client Success Management support is designed to provide training & implementation of our ecosystem within your business… Read More

Real Estate Metrics Don’t be left in the dark! Don’t discover problems just when the phone rings. In the relentless grind and hustle that is the real estate industry, having a cl… Read More

Maximizing Offshore Real Estate Team Member’s Potential with Annual Performance Reviews In today’s rapidly changing market, staying ahead of the competition is crucial for succes… Read More

When it comes to challenges for Real Estate leaders, 2023 is right up there. From increasing regulation to emerging technologies, the Real Estate industry is evolving rapidly. Shrinking prof… Read More

What can Real Estate learn about workflow from Coffee Shops? If you’re thinking nothing…then keep reading. When it comes consistency in service there’s a valuable lesson t… Read More

Real Estate Agent Support that’s tried, tested & proven Sure, we do Property Management, but that’s not all! At STAFFLINK, we’re proud of the reputation we’ve bui… Read More

A Blueprint to Growing Your Real Estate Agency What’s your plan for your business in the next few years? Is it to grow and scale? Our business development managers ask Real Estate busi… Read More

Your Guide to Getting to Know STAFFLINK The Proptech Podcast with Christina Lennie If you are unfamiliar with STAFFLINK and would like to know more about what we do and why, this is a great… Read More

Getting to know the speakers at STAFFLINK Conference 2023 If you’ve attended the STAFFLINK Conference in previous years, you’ll know the guests bring fantastic stories & insi… Read More

Building your own Real Estate App? 7 Helpful Warnings Australian Real Estate has undergone a significant transformation in recent years, with technology playing a more prominent role than ev… Read More

The Proptech Podcast with STAFFLINK: The intersection of outsourcing, processes, and Proptech Christina Lennie, Chief Customer Officer at STAFFLINK, recently sat down with Kylie Davis from T… Read More

Unpopular Opinion: Outsourcing in 2023 is actually supporting Australians The history of offshoring in Australia can partly explain many Australian’s resistance to it. When the banks… Read More

Is your rent roll healthy? 5 questions These questions are designed for business owners and heads of department to assess how healthy and sustainable their Property Management departments ar… Read More

Is Your Property Management Business Scalable? Scalability…it’s a bit of a jargon word, but its definition is simple. How well a company can maintain or improve its profit margi… Read More

Portfolio vs Task-based Property Management: 2023 Pros & Cons What’s the best way to structure your Property Management Department…portfolio or task-based? And is it true t… Read More

3 Tools to Fight Burnout in Property Management 30% of Property Managers leave the industry due to stress and burnout. Property Managers spend an average of only nine months in each role&he… Read More

Congratulations to the RateMyAgent 2023 Award Winners On behalf of the STAFFLINK team, we congratulate all our clients who made the RateMyAgent 2023 Award Winners list! Over the past nine… Read More

Don’t wait until you sell your rent roll to make a profit from it At the 2022 STAFFLINK Conference, Dean Firth (Head of Business Banking at Macquarie), spoke about the hugely variable… Read More

The 4 biggest outsourcing mistakes in Australian Real Estate Lee Woodward – “Watching Australia fail at outsourcing was interesting, they just thought you put the problem over… Read More

How many Properties can one Agency manage? We recently published the story of Steph, a Property Management business owner, who set herself the target of reaching 2000 properties under manage… Read More

What’s life like for an unsupported Property Manager? “The problem is we ask too much of too few” We asked a group of former Property Managers to describe the highs and l… Read More

Quiet Quitting in Property Management | How to spot the early signs When deciding whether to give someone a job, a manager will often ask the following two questions: “Can they do the… Read More

“Once we hit 1200 properties the headaches started” | A Story About Ambition and Property Management Struggles Introducing our Hero Steph was ambitious. And she had been really… Read More

The Challenge for Regional Property Management Businesses? Making it a Career What’s the key to avoiding a constant churn and turnover of regional property managers? According to one p… Read More

OneDash 3.0 Available Now: Keeping your staff on top of their work at all times. What is OneDash? Essentially OneDash exists to make life easier for all real estate professionals, from… Read More

People of STAFFLINK with Ainsley Driver In this episode of the People of STAFFLINK, host Lee Woodward talks to Ainsley Driver, Principal/Owner with McGrath Real Estate Bundaberg. Ainsley is… Read More

People of STAFFLINK with Sandi Van Tonder In the second episode Lee Woodward chats with Sandi Van Tonder, Senior Property Manager at Jellis Craig Whitehorse. Sandi has more than 30 years of… Read More

People of STAFFLINK with Matt Condit In the first episode of People of STAFFLINK, Lee Woodward chats with Matt Condit, Licensee / Director at Professionals Granger Clark Real Estate &nd… Read More

Matt Condit (Professionals) talks to Lee Woodward about The Hub. The Hub Update October 2022 Life just got easier for users of the Hub…again! We are excited to show off our latest u… Read More

Macquarie Bank Announce Partnership with STAFFLINK Macquarie Bank has announced a major investment and partnership with real estate support agency STAFFLINK. Head of Business Banking Dean Fi… Read More

One of the most common issues that we see in the world of real estate is the problem of decision fatigue. It is an issue that we believe is not talked about enough, and in lots of cases it i… Read More

4 things that NEED to change in the Real Estate Industry We love the real estate industry –  it is exciting, innovative, challenging, and if you get it right – incredibly re… Read More

Advice for working with Virtual Assistants A growing number of real estate agencies across Australia and the world are realising the benefits of using international team members or ‘vi… Read More

How to holiday-proof your business | 3 crucial steps “Often, people think they need a new career when all they really need is a holiday!” We all need some time-off to recharge ou… Read More

Want to Scale your Rent Roll? | Getting the Balance Right How ambitious should you be when it comes to growing your business? Grow too quickly and you might burn out your staff. Too slowly a… Read More

When is the right time to consider Outsourcing? When you are ready to commit The decision to partner with STAFFLINK is not one to be made lightly. There is no silver bullet, the first few m… Read More

Your Real Estate Offshoring Experience | 3 Genuine Reviews In the real estate industry, the trend for international team building has been growing for some time, with more and more businesse… Read More

Interstate/Digital Property Managers: Leaving the state, but not the company Having a “sea-change” is a regular feature of Australian life, with roughly 100,000 people moving int… Read More

3 Biggest Challenges in Property Management in 2022 | Joel Davis Conference Speech Review Joel Davis, CIO of STAFFLINK, took to the stage on the opening day of the  conference with a po… Read More

5 highly effective ways of guiding your staff through change Whenever a business undergoes significant changes there are challenges. One of the biggest recurring challenges we have seen rela… Read More

Focused Client Experience | Dean Firth Conference Review What separates the best from the rest? Why are property management agencies operating on a 40% profit margin while some can only expe… Read More

A Better, Simplified Business Strategy | Chris Rolls Speaker Review Over the last 18 months or so one question has been circling around Chris Roll’s mind. What is strategy? He has rese… Read More

5 Tips for Smarter Investing | Julian Muldoon Speaker Review Be careful who you take advice from. A good lesson in life is to remember is that everyone has their own vested interests at hear… Read More

What is the Rate My Agent Top 100 list? The idea behind RateMyAgent was simple: to help good agents showcase their great work and the results they achieve for their clients. “They are… Read More

Losing staff who are much-loved: an awkward truth Its an awkward truth that sometimes when a ‘much-loved’ employee leaves your business…it’s a good thing! You get a… Read More

3 Amazing Life Lessons from a World Champion What kind of person decides to devote their life to becoming world champion at aerial skiing? You know, that crazy sport that involves strapping… Read More

Unemployment rate at historic low | Using Culture To Retain Staff The big economic news this week is that the unemployment rate has hit historical low of 3.4% with many experts expecting it… Read More

STAFFLINK Conference 2022 Review: The highlights from an incredible weekend! We are still buzzing from the incredible STAFFLINK Conference at the fantastic JW Marriott on the Gold Coast. We… Read More

Is your PM business holiday-proof? Are your property managers able to manage their portfolio from interstate? For many the answer is a resounding ‘no’. But not for everyone. Day… Read More

STAFFLINK CONFERENCE 2022 Speaker Review: John McGrath John McGrath’s Conference speech about the secret to successful client relationships was basically the same as listening to Tiger… Read More

Become a leader in the tech space by streamlining your Real Estate Agency with the new Snug integration from STAFFLINK. Integrating Snug into your day to day operation means everyone wins. I… Read More

STAFFLINK Retreat 2022 After what has been a turbulent start to the year, we were able to celebrate the great team that we’re building at the STAFFLINK Retreat 2022. The Brisbane-based… Read More

In this episode, Lee Woodward provides an introduction to STAFFLINK and discusses how we are impacting the Real Estate space with company CEO, Bryn Humble. Episode transcription: [00:00:00]… Read More

Your agency website represents you, your brand, your message, and your point of difference. Your business and the team within it are unique and not like any other company, so why should your… Read More

[Updated 12th May 2022] The STAFFLINK Conference returns for 2022. This is the third annual Property Management & Outsourcing Conference by STAFFLINK, to be held at the JW Marriott on th… Read More

In this article we’ll look at how to improve your Real Estate Agency’s SEO (Search Engine Optimisation) from a technical standpoint. Set up your site correctly for SEO Many busin… Read More

Your website should be the biggest marketing asset your Real Estate agency has – it is the only online resource you have complete control over that truly represents your brand. In this… Read More

The concept of building Agency Hubs at STAFFLINK came from the lack of customisation available in various LMS (Learning Management System) platforms and their suitability for real estate onl… Read More

We’ve seen countless Agencies trying to run their office from Microsoft Teams or via emails, with the latest forms and legislative paperwork being sent around in threads that most staf… Read More

Your Real Estate Agency tech stack is constantly changing, and as a result, there are always different websites, apps & tools to continue updating for the various departments within an a… Read More

There are many options out there when it comes to web development; so why choose STAFFLINK as your Real Estate web design company? Experience The STAFFLINK team has experience building prest… Read More

This Ouwens Casserly Website Case Study will cover the challenges, processes and outcomes that led to a successful redesign in 2021. Ouwens Casserly is one of Australia’s leading indep… Read More

Despite the fact that most websites in the industry share a lot of similarities, the cost of building a real estate agency website is different every single time. In this post, we’ll o… Read More

In this Property Management Outsourcing Case Study, we’ll take a look at a NSW based agency who’ve seen great results since reviewing the way their department is run. Initially… Read More

Property Management has become more challenging, and agency owners need to come to terms with the fact that it isn’t getting easier anytime soon. In this article, we offer some suggest… Read More