Sarasota, Florida
Knewin
Overview
- Be a business leader through demonstration of professionalism and integrity.
- Work directly with the hotel client to set strategic plans to ensure each operation is running smoothly.
- Effectively direct, train and manage location staff including training and development in a luxury environment.
- Drive and maintain top level service standards for the upscale nature of a luxury hotel.
- Perform financial management: maintain strict revenue control and manage profit & loss statement for location.
- Oversee payroll, staffing, Hours/OT and budget proactively.
- Understand and support key performance indicators for VPNE.
- Handle all team member relations issues in-house, using the People/HR as a resource when appropriate.
- Communicate with the People/HR team to understand and uphold processes and procedures.
- Build a dependable team (recruit, hire and train) in collaboration with Talent Acquisition department and onsite manager.
- Ensure safety and risk prevention.
- Mentor team members through ongoing coaching and training and foster a promotion from within culture
- Lead a positive and supportive culture to encourage growth opportunities for team members
- Enforce VPNE policies across all locations
- Educational Requirements:
- Bachelor's degree in hospitality, business administration, or related field preferred or work related experience to match
- Years of Experience:
- 5+ years' progressive responsibility with proven leadership experience.
- Hotel experience required, luxury hotel, 5 diamond/star rating experience preferred
- 2+ years of account management
- 2+ years of client retention and relationship building
- Experience working directly with clients and maintaining accounts
- Strong organizational and training skills
- Ability to read, write and verbally communicate in English
- Be at least 18 years of age.
- Possesses a valid Driver's License in state of residency.
- Be able to pass a criminal background check and RMV check when overseeing a valet operation.
- Possess organization skills.
- Availability to work a flexible schedule including nights, weekends, and holidays.
- Language Skills: Proficient in English both verbally and written.
- Strong computer skills including Microsoft Office, Dayforce, Parking Revenue Control Software and Hardware.
Benefits:
- Paid weekly
- Medical, Dental, Vision
- 401K with a match
- Education Reimbursement
- Growth & Promotion Opportunities
- Discount programs
- Short-term disability
- Accident insurance
- Life insurance
VPNE Parking and Aloha Solutions is a family-owned, fun, people-dedicated and rapidly growing company headquartered in the Greater Boston Area. We are the support services business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies.
We promote growth from within and instill our company's family values in an ever-expanding business. Our team members are energetic, friendly, and proactive in helping VPNE & Aloha build its brands. We are proud to be a recognized leader in the hospitality and healthcare industries, looking for people like you to help us drive our clients' business and build their brand.