New York, New York TAO Group Hospitality
Job DescriptionPosition Summary: Delivers all food menu items and accurately describes them to the guests. Acts as a liaison between the servers, cocktail servers & bartenders, and chefs. Interacts with the dining room guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.Duties and Responsibilities: including but not limited to• Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.• Anticipate and accommodate all needs of the guests.• Provides professional and exceptional service.• Delivers and describes all food items to the guests, in a timely manner.• Participates in table maintenance and bussing of excess tableware.• Maintain general cleanliness of stations and entire venue.• Follow supervisor's instructions, communicate with and support co-workers, be a team player.• Possesses in-depth knowledge of all food menus and the company.• Complies with Department of Health and company sanitation standards.• Communicates the needs of the guests to Front-of-House and Heart-of-House support staffs, managers and chefs.• Properly sets-up runner's station, performs side-work and other opening/closing procedures as directed by management, including:o Stocks station with prescribed items and supplieso Performs opening side-work as prescribedo Performs closing side-work as prescribed• Reports all breakage, damage of equipment or furniture immediately to management.• Attends and participates in daily pre-service meetings.• Attends and participates in any training sessions or departmental meetings.• Learn by listening, observing other team members and sharing knowledge while leading by example.• Portrays a positive and professional attitude.• Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.• Works as part of a team and provides help and support to all fellow team members.Training Requirements:• Tao Group Hospitality in-venue runner training, Food Handling Certificate.Minimum Education and Qualifications:• Previous hospitality experience.• Previous food running experience.• Previous experience in a high-volume restaurant/nightclub/lounge.Physical Demands and Work Environment:• Must be able to stand, lift and bend for extended periods of time.• Must be able to bend and lift to 50 lbs.• Role may include job duties or tasks requiring repetitive motion.• Exposure to hot kitchen elements or cleaning materials.• Must be able to work and remain focused in a fast-paced and ever-changing environment.• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.About UsABOUT TAO GROUP HOSPITALITY Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates over 80 branded locations in over 20 markets across four continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.