Milwaukee, Wisconsin Glorioso
DescriptionGlorioso's isn't your typical grocery market and deli. It's a family-oriented shopping experience that is both traditional and modern, both American and Italian, and 100% unique. Glorioso's is like no place you've ever worked before. It is a special place where you not only interact with customers, but with long-time loyal fans who have deep ties to the market's history and a deep love for our food. Our employees are team oriented and care for each other and for the success of the business. Our focus is on fun, friendly service and a love for Italian cuisine. We feature flexible schedules and an opportunity to advance your career. Many associates who begin in part-time jobs choose to grow with us into long-term careers. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!Primary duties and responsibilities include:Demonstrates exceptional service and selling skills; capacity for customer engagement and salesmanship, including approachability, perceptiveness, tact, resilience, and initiative.Highly visible on the sales floor to customers and associates, especially during peak time.Identifies wine education opportunities for customers and staff and coordinates with the Store Manager.Regularly communicates with General Store Manager, Pricing Manager, and Marketing Manager to keep informed on all sales, promotions, and campaigns.Works closely with the Appetito team in coordinating beverages into the classroom and events.Maintains open and flexible availability, including peak traffic hours.Specifically able to work evenings, weekends, and periods leading up to major retail holidays.Assists in the maintenance of the store to ensure cleanliness and organization at all times.Writes wine product descriptions.Knowledgeable of all wine pricing, signage, and display and can communicate to customers.Works closely with wine & beer vendors and assists in stocking and presenting wine merchandise.Continue to support Glorioso's as the source of Italian wine for a broad customer base, ranging from the casual wine drinker to the aficionado.Ensure appropriate merchandise selection, stock levels, merchandise adjacencies, and presentations; signing and assortment in all departments; ensure that the selling floor is adequately stocked.Control shrink, expenses, and payroll.Control spoilage, achieve margin goals, and control inventories.Maintain financial profitability by meeting and exceeding margin and sales targets.Educate employees and customers about wine and related products.Ensure that the store provides excellent customer service.Comparison shop and report results.Review department/store trends and recommend and initiate changes for maximizing goals and objectives. RequirementsWine and beer purchasing and store management experience.A proven track record of driving sales and service.An extensive knowledge and passion for wine and spirits.Outstanding communication skills, with a good "floor presence."Superior customer service skills.Analytical ability sufficient to calculate margins, monitors profitability, and manage inventory.Knowledge of wine and industry trends.Dedication, drive, creativity, whatever-it-takes attitude, and genuine entrepreneurial spirit.Ability to work in a fast-paced environment with minimal supervision.Resourceful -thinks of new and unique ideas and ways to succeed, creative in marshaling resources, materials, etc.Fine Wine Sales Experience.Must be able to work evenings and weekends when success requires it.Must be able to lift up to 50lbs.Company InformationGlorioso's Italian Market has been a family-owned business on Brady Street since 1946. Purveyors of old-world Italian specialties in the heart of Milwaukee's East Side, Glorioso's is the perfect stop for a great meal with a vast array of olives, cheeses, wines, imported meats, and delectable sandwiches, along with pastries, cookies, and gelato.Glorioso's has been featured on national TV (Food Network) as one of the finest Italian grocery stores in the United States and continues to be mentioned in the "Best of the Best" publication, and was recently named by Milwaukee Magazine as inductees to the "Best of the Best Hall of Fame," Milwaukee's Best Deli, and named 13th "Best Place In America To Chow Down" by the Travel Channel.They are recipients of the 2007 State of Wisconsin Grand Award for a small family business and have won the 2018 Visit Milwaukee Dear MKE award. The company continues to receive accolades, awards, and recognition.