Austin, Texas McGuire Moorman

At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values.

What we are looking for:

As a Catering Sales Planner, you will be the driving force behind our success in the weddings and social events sector. Your role is a unique blend of sales, event planning, and execution. You will be responsible for generating new business, building client relationships, and ensuring flawless event experiences.

Why you'll want to work for MML:

• Competitive Salary + Bonus Potential
• Beverage Education Reimbursement
• Paid Time Off
• MML Property Discounts (Hotel, Restaurant, Retail)
• Fitness and Health Benefits
• Medical, Dental, Vision, Disability, Life, and Pet Insurance
• Retirement Benefits
• Parental Leave
• Advancement and Promotion Opportunities
• Community Service Opportunities
• Relocation Assistance

What you'll do:

• Understand the features and benefits of our catering services thoroughly to effectively communicate with clients and address their questions.
• Manage leads and inquiries through the entire sales cycle, from initial contact to contract signing. You will play a crucial role in shaping our client base and ensuring that our business attracts the most relevant and valuable customers.
• Plan and execute events, including writing proposals, updating BEOS/event worksheets, coordinating and ordering rentals, staffing, and building packlists.
• Schedule site tours with venues to gain understanding of setup needs and execute accordingly. Assist with determining floor plans/layouts, efficiently delegating space to ensure proper flow and ease of service, while supporting the overall catering operations.
• Anticipate equipment and logistical needs. Quickly identify and resolve problems as they arise during events.
• Develop and implement effective sales strategies to meet or exceed revenue targets.
• Promote our services by networking and attending brand-aligned events/open houses.
• Stay updated on industry trends, competitors, and market demand to identify opportunities for growth and innovation.
• Build customized menus and experiences, working within budget guidelines.
• Maintain constant communication with the back-of-house and front-of-house teams to ensure smooth event execution, while upholding all standards of Word of Mouth and MML Hospitality.
• Develop strong relationships with clients by providing professional, courteous, and ethical customer service.
• Collaborate with diverse team members and build cohesive teams for successful event execution.
• Conduct post-event follow-up with clients as well as service team and close out all billing/financials for the event.
• Maintain accurate records of sales activities, client interactions, and revenue projections, and provide regular reports to the Director of Events.

• Minimum of 4 years of experience in the hospitality industry, with a proven track record in a sales role.
• Strong knowledge of banquet/catering food and beverage service, policies, and operations.
• Ability to work a variety of shifts, including weekends, evenings, and holidays.
• Grace under pressure and the ability to adapt to a fast-paced environment.
• Strong negotiation and closing abilities.
• Detail-oriented with excellent organizational and time management skills.
• Knowledge of wedding industry trends, traditions, and etiquette.
• Proficiency in CRM software and Microsoft Office Suite.
• Self-motivated and proactive, with a willingness to acquire new skills.
• Strong team-building and collaboration skills.
• Excellent oral and written communication skills.

Physical Requirements:

The physical demands described here represent those that an Employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee must frequently use hands or fingers to handle or feel objects, tools, or controls. The employee is often required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 30 pounds. Specific Vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Background Check:

If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment.

MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors.

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