Taos, New Mexico Taos Ski Valley Inc
Description

Breakfast and Lunch Servers are expected to give service that is approachable, energetic, knowledgeable, and thoughtful while upholding standards of 192 at The Blake. The nature of this job requires a highly motivated, committed, and skilled individual who can work with a team in a fast-paced environment to achieve customer satisfaction.

This job description is intended to be a broad description of duties. You will be expected to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Essential Job Responsibilities:

• Provide efficient, friendly, and thoughtful service at all times.
• Follow checklists and other guidelines for opening and closing duties.
• Provide table service including taking orders, answering questions about menu items, delivering food to tables, and clearing tables after guest departure.
• Execute service standards for presentation, delivery of food and beverage, and service based on training.
• Have a comprehensive understanding of and practice responsible alcohol service.
• Communicate supply needs to appropriate management when running low.
• Pleasant and frequent interactions with guests.
• Miscellaneous tasks include but are not limited to cleaning, sweeping floors, stocking products, restocking glassware, and rolling silverware.
• Respond to any guest requests or issues by communicating with the appropriate staff.
• Recite basic knowledge about menus, breakfast and lunch menu items, and the resort.
• Assist in execution of special events hosted at 192 at The Blake when requested.
• Perform additional responsibilities, although not detailed here, as requested by management at any time.

Personal Skills:

• Strong personal character and commitment to Taos Ski Valley, Inc.'s Commitments and Passions.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, challenges and while working in an ever-changing environment.
• Possess an exceptional work ethic, strong attention to detail and organizational skills.

Qualifications & Knowledge:

• Must already have or be willing to complete the New Mexico Food Handler Certification upon hire.
• Must already have or be willing to complete the New Mexico Alcohol Server Certification upon hire.
• Prior experience in a high-volume restaurant or guest service preferred.
• Working knowledge of the fundamentals of guest service.
• Ability to communicate in a positive and productive manner while on duty.
• Ability to work early mornings.
• Ability to work a flexible schedule including weekends, holidays, and peak periods.

Work Environment:

Must be able to work in a fast-paced environment. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold and/or humid conditions. Wet surfaces may exist and sharp objects may be located throughout the work area.

Physical Demands of Position Include:

Will often lift up to 10 pounds, and occasionally up to 50 pounds.

Background Check:

Positions dealing with children, of safety sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes?
• Is an MVR required for this position:?No?