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Group Dining & Hospitality Assistant Manager

Las Vegas, Nevada Fountainbleau
POSITION OVERVIEW

The Assistant Manager of Group Dining and Hospitality will contribute the creation and delivery of world-class group dining, in-suite hospitality, and event experiences at Fontainebleau Las Vegas.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

  • Work alongside management to maintain a work environment that promotes teamwork, performance, feedback, recognition, mutual respect, and Member satisfaction thus resulting in Member retention and profitability of the department
  • Research and solicit new group dining business for property with a focus on social groups, small groups, and in-room dining
  • Provide accurate forecasting and reporting for prospect, tentative, and definite business
  • Upsell to maximum volume, revenue, and profit
  • Conduct site tours of our restaurant facilities to prospective clients as well as attend pre- and post-con meetings with clients as required
  • Collaborate with each restaurant's culinary team on creative menu proposals, and out-of-the-box experiences
  • Work in partnership with the catering and wedding teams to cross-sell venues and develop partnerships with local DMCs, wedding planners, and vendors
  • Work with management to roll out all processes and SOPs for the Group Dining and Hospitality Event department including sales, contracting, turnover process, venue space blocking, payment processing, inquiry, and re-book reporting
  • Work closely with venue operations to ensure team and strategy is within restaurant goals and is providing timely and accurate information that allows for proper event execution
  • Achieve monthly individual and team goals by utilizing upselling techniques
  • Generate restaurant event menu proposals and event orders
  • Represent Fontainebleau Las Vegas at industry events by promoting our brand and product offerings
  • Responsible for complying with Title 26 policies and procedures
  • Maintain an open perspective, provide ideas to better the department, and be able to adapt to a changing environment
  • Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary.
QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
  • Bachelor's degree (B.A.) from a four-year College or university in hospitality management, or similar disciplines, and/or equivalent combination of education and experience
  • Minimum of two (2) years of hotel experience in Group Dining, Hospitality, and In-Suite operations with progressive supervisory experience
  • Minimum of three (2) years of luxury, guest service experience
  • Extensive knowledge of food and beverage products, proper preparation, and presentation of food and beverage items in a gaming, restaurant, and suite environment
  • Extensive operation and event execution knowledge
  • Proficient in Amadeus, Seven Rooms, and Triple Seat
  • Provide the ultimate experience for all clients while providing the highest level standards of service without sacrificing quality
  • Ability to work under pressure and manage stressful situations during busy periods
  • Proven ability to manage and prioritize multiple projects simultaneously in a fast-paced environment
  • Proficient in Microsoft application tools, including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook
  • Title 26 knowledge required
  • Successfully communicate and present conceptual ideas and detailed design, both verbally and visually with different stakeholders
  • Ability to provide leadership and direction contributing to the success of the organization through engaging, developing, and mentoring individuals and teams
  • Demonstrated ability in maintaining consistent, high-quality service levels
  • Strong leadership skills and the ability to organize effectively, delegate responsibility, solve problems quickly, and communicate clearly
  • Ability to maintain the confidentiality of sensitive guest and company information
SUPERVISORY RESPONSIBILITIES

This position assists with supervising all line-level staff.

DIVERSITY COMMITMENT

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

CERTIFICATES, LICENSES, REGISTRATIONS

Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.

The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Member could be exposed to an environment containing unrestricted secondhand tobacco smoke.

PAY TRANSPARENCY

Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment.

In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.
Equal Opportunity Employer Veterans/Disabled



This post first appeared on Hospitality Jobs Career Advice, please read the originial post: here

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Group Dining & Hospitality Assistant Manager

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