People want to work with a person, not a company. PCH is a community of people; associates, guests and ownerships. It is a relationship, built upon common purpose and values. It's more than a job, a guest experience, or a business investment. Together, we are making a difference in people's lives. Tony Davis, President

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Comply with the latest insurance, local, county, state, and federal government, codes, laws, and requirements.
• Determine defects, troubleshoot malfunctions, take necessary corrective action, and record same following specific departmental procedures.
• Be knowledgeable of hotel property, hotel staff and hotel services with hours of operation.
• Respond to all service calls promptly.
• Perform expert repairs and restoration on all areas of the hotel.
• Perform routine preventative maintenance and repairs of all electrical, plumbing, and mechanical equipment.
• Perform specific maintenance repairs of new construction as assigned on service requests.
• Perform routine and preventative maintenance for carpentry and painting.
• Perform room calls.
• To follow specific departmental procedure in performing repairs, maintenance, alteration, and installation work in a safe and neat manner.
• Fill out purchase requisitions for all parts required and submit to administrative assistant as per standard operational procedures.
• Document all work performed, parts needed and parts used on service requests.
• Ensure that all guest complaints are handled with extreme courtesy and promptness.
• Complete work assignments with no rework required.
• Follow up is a must and pertinent information should be passed on consistently in pass down logs and on white boards.
• Maintain a clean and organized work area, and return tools to their proper place.
• Assist with training and developing yourself and department to full potential.
• Expertise in hotel/life safety procedures (fire alarms, emergency generator, elevators, etc.)

Our Benefits Include:

Comprehensive Health Insurance - Medical, Dental, Vision, as well as Voluntary Benefits including Short Term/Long Term Disability and Supplemental Life Insurance
401K with Company Match
Employer Paid Life Insurance
Complimentary Employee Assistance Program
Paid Time Off to include Vacation, Personal, Sick, & Holidays
Discounted Hotel, Spa, Golf, Retail, and Food & Beverage
Tuition Reimbursement Program
PCH University & Professional Development Series
Associate Referral Program

Our Culture:

Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first.

We celebrate our places. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers.

PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do!

You belong here. Join the PCH Hotels & Resorts family, where we put people first.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)