Charleston, South Carolina Bishop Gadsden

BG at Home Concierge/Scheduling Assistant (Full Time)

Our Bishop Gadsden at Home Department is seeking a Concierge/Scheduling Assistant that will provide efficient and effective administrative, clerical and Scheduling support to Bishop Gadsden's at Home Management team. This is to include BG at Home Scheduling Manager and Director.

Responsibilities:

• Generate, respond, type, and follow up on:
• Calls or electronic request from a current or potential resident, client, or staff member
• Record information in the assigned manner
• Answer incoming telephone calls and direct caller to appropriate party in a timely manner
• Greet office visitors and assist as needed
• Ensure that all communication occurs in a timely and efficient manner
• Assist caregiver with technical support as need
• Maintain current Employee contact list
• Provide departmental clerical support
• Type, copy, collate and file as directed
• Scan and upload Resident, Client, and Caregiver documents into Soneto
• Maintain inventory of office supplies and distribute as needed
• Accurately document all information regarding residents and clients in a timely manner
• Assist Scheduling Manager with maintaining Residents and Clients schedules
• Assist with scheduling needs as requested by Scheduling manager
• Communicate scheduling changes to Residents, Clients, and Caregivers
• Perform all responsibilities with adherence to residents' rights
• Maintain a pleasant, respectful, and courteous demeanor
• Ability to be On Call two weekends (Friday 5:00pm-Monday 9:00am) a month for after hours line

Qualifications:

• Ability to read, write, speak and understand English
• Ability to communicate clearly and effectively both verbally and written
• Ability to read and comprehend numbers in written material
• Possess good judgement in working with residents and fellow staff
• Extensive knowledge and experience with Microsoft Office systems
• Comprehensive knowledge of typing, filing and office machines
• Basic knowledge of letter construction and correspondence
• Pleasant telephone manner and ability to relate well to others
• Ability to handle a wide variety of tasks simultaneously

Required Education and Experience:

• High School diploma or equivalent required
• Two years experience in clerical, customer service or secretarial function required
• Two years of experience in home care preferred
• One year of experience in scheduling preferred

Be BG! Benefits for Bishop Gadsden Team Members

Bishop Gadsden located on James Island, is a not-for-profit, faith-based retirement community located on 134 acres of lush marshlands and majestic oaks on James Island, just 10 minutes from downtown Charleston.

We offer team members a flexible, life-friendly and fun work environment, top pay, great benefits, and a community-minded atmosphere! Successful candidates will enjoy access to a wide range of PT benefits such as:

• Medical/Dental/Vision Insurance
• Generous Paid Time Off (PTO) and cash in unused PTO Program
• Flexible Spending and Dependent Day Care Accounts
• Short-term and Long-Term Disability
• Company Paid Life Insurance
• End-of-the-Year Bonus
• 401(k) Matching Retirement Plan
• Wellness Programs and Facilities
• Employee Assistance Programs
• Scholarship Opportunities for Education/ Student Debt
• Company paid CPR/AED classes
• Monthly Employee Appreciation Celebrations
• Community Café / Employee onsite dining options
• Free onsite and close proximity parking
• Free 24/7 TELADOC for team member and household
• PayActiv (Earned Wage Access) Enrollment
• Wellness Programs and Facilities with discounts on personal training and massage therapy
• Access to and discounted BG Spa Services
• Employee Assistance Program (EAP)
• Scholarship Opportunities for Education and Student Debt Payoff
• BG will pay for eligible employees to pursue a CNA certification
• Company paid CPR/AED classes
• Monthly Employee Appreciation Celebrations/Giveaways
• Monthly Safety Cash Giveaways
• Annual Nursing Awards
• Community Café / Employee onsite dining options
• Free Onsite and close proximity parking
• Holiday Pay (9 holidays) paid at time and for hourly team members
• Free holiday meal for team members working on a given holiday
• End-of-the-Year Bonus for all team members
• Ability to apply to purchase donated vehicles
• Generous Spirit Program where team members earn PTO for working on approved charitable activities
• Free Working Advantage Entertainment Benefit Membership (exclusive entertainment discounts/special offers)