Port Angeles, Washington
State of Washington
Salary: $3,650.00 - $5,534.00 Monthly
Location : Clallam County - Port Angeles, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 2023-151
Department: Dept. of Revenue
Division: Compliance
Opening Date: 05/16/2023
Closing Date: 6/11/:59 PM Pacific
Description
The Department of Revenue's (DOR) Compliance Division is looking for an instinctive individual to fill a Revenue Agent 1 (RA1) in-training to a Revenue Agent 2 (RA2) vacancy in Port Angeles, WA.
The hiring manager may start screening applicants as early as May 23, 2023 and make a hiring decision at any time after. It will be to your advantage to submit materials as soon as possible.
Revenueis a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness.
Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work.
During the first few months, you will receive hands on training in the office although telework may also be available. The details will be worked out between you and your supervisor.
We invite you to review the opportunity details below and forward this message to others you feel may be qualified.
Duties
If you are not familiar with how our in-training works, here is a simple breakdown. After selected, a detailed in training plan will help you navigate through the program successfully. For the next 18 months, you will perfect your communications skills, ability to negotiate, and other investigative methods in resolving revenue collection activities on delinquent accounts. You will also provide advice, instruction, and training to a diverse customer base. In addition to the above, the list below are other responsibilities associated with a successful completion of the in-training plan and a successful advancement to RA2:
- Investigates and locates delinquent taxpayers using database searches, the internet, and third party resources.
- Takes collection action against non-compliant taxpayers, which can include tax warrants, bank/wage garnishments and revocation of business registration certificates.
- Conducts fieldwork and investigation on delinquent accounts at taxpayer places of business, job sites, and residences.
- Continuously records contact histories and taxpayer information throughout entire process on appropriate agency systems.
- Assists taxpayers/representatives with business registration, guidance on completing tax returns, and contacting other agencies when appropriate.
To qualify as a Revenue Agent 2 (range 50 - $4117 - $5535):
Two years' experience as a Revenue Agent within the Department of Revenue.
To qualify as a Revenue Agent 2 (in-training) (range 45 - $3650 - $4892):
Bachelor's degree in business or public administration, communications, finance, economics, political science, criminal justice, law, sociology, or psychology (degree must be from an accredited college or university by the U.S. Department of Education and Council for Higher Education Accreditation (CHEA
OR
Two years as a Tax Service Representative, Tax Information Specialist, or other tax collection experience in the Department of Revenue
OR
Experience may be substituted, year for year for education in any of the following areas:
- Experience directly responsible for collecting or attempting to collect debts owed or due from an individual or any kind of business entity.
- Experience in law enforcement, adjustment of claims, or investigations involving personal background, business practices or fraud.
To be considered:
- Complete the online application in detail, as it will be used as your initial resume.
- Attach a cover letter explaining your qualifications and desire for this position.
- If you have foreign education credentials, please include the evaluation of U.S. equivalency.
To take advantage of Veteran's preference, please attach your DD-214, member 4 long form, or your NGB-22. Please blackout your social security number and date of birth before attaching.
Questions?
Hello, my name is Patrick and I will be assisting with this announcement. As a 20-year Army veteran, I understand the difficulty finding an enjoyable career with a work-life balance. At Revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have. Please contact any part of the Staffing team at or give me a call .
Supplemental Information
The COVID-19 vaccination is no longer a condition of employment with the Department of Revenue.
To be considered for a Revenue Agent position, you must have complied with Washington state tax laws. The Department of Revenue is committed to ensuring all employees perform in a manner warranting the highest degree of public confidence and demonstrate the highest level of ethics and integrity. During the hiring process, the Compliance Division will review the Department of Revenue records to ensure you have complied with Washington state tax laws.
The Human Resources Division may use referrals from this recruitment to help fill future similar vacancies for six months.
For current Department of Revenue employees and union members of the WPEA, current promotion rules will apply if selected.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
This position is covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA).
The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.
If you need help during the application process, please call the Human Resources Office at . Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home . click apply for full job details
