Gilbert, Arizona Square One Concepts
BENEFITS & PERKS Square One Concepts believes in the well-being of our teams and we are proud to offer the following competitive benefits: Benefits and Perks for all hourly employees includes: 40 hours of PTO Dining Discounts- Free meal during your scheduled shift (50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones) Corporate Shoe Program through Shoes for Crews and Skechers Competitive Pay Flexible Scheduling Full-Time employees are eligible for the following additional benefits: Medical & Prescriptions Dental Vision Health Savings Account Wellness Program Discount Pet Care Plan For a complete list of our benefits please visit: ROLE OVERVIEW Having the passion for hospitality to create an exception guest experience within the bar, the Host/Hostess is responsible for our guests first impression of the restaurant and the service we offer. Solid organizational and people skills are essential to make sure our guests have a positive dining experience from the moment they arrive till their departure. KEY TASKS Restaurant Operations Continuously provide exceptional service to guests by being friendly, knowledgeable, and accommodating. Greets guests professionally and with a warm welcome. Assists guests to their table and follows steps of service. Schedule/review all reservations, planned seating arrangements with lead host prior to dinner service, and remains attuned to wait times, ensuring a smooth night. Take orders over the phone for takeout, enter orders in aloha correctly, check for food to be ready, check to make sure food was made correctly before handing to guest Adheres to safety and sanitation procedures. Completes assigned side-work to ensure shift readiness Communication Speak with others using clear and professional language. Effectively listen and respond timely to guest needs. Additional Responsibilities Ability to site to stand, sit, or walk for an extended period. Ability to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance. Ability to reach overhead and below knees including but not limited to bending, twisting, pulling, and stooping. Have the flexibility to work shifts including evenings, weekends, and holidays. Any other reasonable request/duty made by your supervisor. KEY CHARACTERISTICS Be a team player with a can-do attitude to exceed guest expectations. Create positive memorable experiences that build guest loyalty. Genuine and authentic within all interactions. Strong organizational and time-management skills. Detail orientated with strong problem-solving skills. Ability to work independently while remaining responsive to the needs of the company/team. KEY EXPERIENCE & EDUCATION High School Diploma/GED or equivalent. Must be 16 years of age or older, RELATED WORK EXPERIENCE & CERTIFICATIONS Previous fine dining experience preferred but not required. Food Handlers Certification. SYSTEMS KNOWLEDGE Knowledge of Aloha, Hot Schedules and Open Table preferred but not required. Square One Concepts Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.