Lettuce Entertain You Restaurants (DC Metro)
Inside Summer House, guests will find a breezy, beach house environment reminiscent of the sunny ocean-side city of Santa Monica, CA. Known to most as the place where summer never ends, Summer House has locations in Chicago, IL, North Bethesda, MD, and counting! The California-inspired menu, led by Chef Ben Goodnick, features simple ingredients sourced from local grower partnerships and sustainable products with a heavy focus on vegetarian, vegan, and gluten-free options. Rosé is poured all day off the signature Rosé Cart, featuring the signature Summer House Rosé, alongside an extensive wine and handcrafted cocktail list. The Bakery positioned at the front of each restaurant also displays a glorious assortment of baked goods, including the restaurant's famous vast cookie selection. No matter the weather, the bright and airy vibes always fill the atmosphere. Whether you re in for date night, a family get-together, or brunch with friends, summer is waiting for you on the other side.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

Catering Sales Managers are responsible for managing catering sales and events including but not limited to generating sales, guest service, and planning and executing events; collaborating with the General Manager (GM) to drive business; and ensure an exceptional guest experience.

Essential Functions

Manage the restaurant s catering and events (including but not limited to sales, client/guest relations, planning and executing events, and growing the business) to ensure an exceptional guest and employee experience
Develop and maintain a LEYE client list using various techniques including but not limited to prospecting and cold calls
Develop and accurately write catering proposals, contracts and event orders
Understand catering budgets and work toward achieving sales goals
Respond to client and guest questions (including but not limited to questions regarding restaurants, menu items and availability of dates) and schedule catering events in online system
Use sales techniques to present current promotions to guests and increase sales
Utilize and maintain guest incentive programs and staff referral programs
Attend tastings and meetings (including but not limited to weekly catering & client meetings) and communicate pertinent information to appropriate personnel
Order and maintain supplies, decorations and equipment
Collaborate with General Manager and Chef to develop catering menus
Clearly communicate all contract and event details and changes to appropriate personnel
Cultivate and maintain a list of preferred vendors including but not limited to vendors for flowers, music, audio visual equipment and security companies
Assist GM in managing costs, driving sales and growing the business in support of financial goals
Complete server training and maintain proficiency in job functions of all direct reports and provide active back-up support as business needs require
Understand and assist as needed with in-house audio visual equipment as needed including but not limited to music volume and playlists, microphone settings, and basic projector skills
Understand and follow the food allergy procedure and special orders/restrictions
Monitor and ensure the restaurant and the team s compliance with all Company and restaurant policies and procedures as well as all legal and regulatory requirements (including but not limited to safety and sanitation regulations and alcohol management) and represent the restaurant and Company in interactions with legal and regulatory authorities
Partner with GM and designated managers and trainers to interview, hire, onboard, train, schedule, supervise and develop catering team employees (including proficient use of online applicant tracking, training and other HR systems and tools)
Partner with GM and management team to monitor, address and document individual hourly employee performance through on-going feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action up to and including employment termination
Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites as needed
Safely and effectively use and operate all necessary tools, utensils, equipment and software (for example, restaurant management software, etc.)
Effectively communicate in order to perform and follow job requirements in written and spoken direction
Multitask calmly and effectively under pressure
Work in a confined, crowded space of variable light, noise and temperature levels
Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds
Stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

Model and promote teamwork across all teams
Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
Travel overnight occasionally as needed
Provide guidance and leadership to hourly and management teams while fostering our Culture of Caring
Organize and conduct periodic informational seminars for employees
Other duties assigned as needed

INDMANAGE